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      UPS

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      What are sales commissions like at UPS?

      UPS reviews

      Confusing changes and layoffs create a stressful environment

      Account executive
      Current employee
      Atlanta, GA
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits are okay. Pay is okay as long as you make commission.

      Cons

      New change in sales force is confusing and we were lied to about the roles. One day it’s mostly remote and sales isn’t a big deal, the next it’s four days in territory and new sales isn’t 50% of commission. Just don’t feel like anyone making decisions knows how we do our jobs and frankly doesn’t care about morale. Union got everything they wanted and now constant layoffs and fear of losing your job randomly are a daily thing.

      1

      Not a true AE job

      Account executive
      Current employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Seems flexible in terms of schedule. You build out your own day for the most part and have freedom as long as you’re running the meetings you’re supposed to (4 client visits per day minimum) .. which is a pretty easy target to hit as most reps just pop in and ask a few questions and leave. I’m new to this territory and based on the response from customers on their expectations of meeting length. This will bleed into the con section, but another pro is that the money isn’t bad, not the greatest out there, but the sales market is really tough right now, so if you’re struggling to find those 80-120k plus salary ops right now, UPS is starting more around 70k base with OTE of about 95k the first year and then it goes up from there. There’s also a 6 month commission guarantee

      Cons

      This is not a true AE job, it’s AM, they need to stop listing it as AE. In my word AE’s are typically focused on new business, but as you see from the reviews, UPS fires ALOT of people last year, so if you’re a hunter like me, and you are driven by opportunities to focus on finding new business and closing deals, this probably isn’t the right gig for you. Case in point, I was just bothered by an account over a $4 charge on their bill…. I’d rather make 200 cold calls a day than handle one single billing issue. Also (and they don’t tell you this until after you start because they know that no AE that is worth anything would be ok with this and would just continue their job search if they heard about this in the interview) make you work in the warehouse or on the trucks delivering packages if those guys go on strike and during all of December (yep, you will probably be spending your Christmas Eve doing this)… and they won’t pay you extra for it, they say it’s part of being salaried. So they take advantage of their free office white collar staff so they don’t have to pay temps who really could benefit from picking up extra shifts. I almost quit on finding this out alone, but the sales job market right now is so terrible. It also doesn’t seem like there’s alot of opportunity to make commission, especially in small business. A lot of these places are already using us to full capacity and if they don’t, they left because UPS really messed up, or the rates just aren’t as good. Which if I was a small business owner, I would use whoever was cheapest as well as long as my packages arrived on time. So they label it as a hunter role because you’re supposed to “hunt” to grow new business, but for those of you who have actually had real AE roles, you’ll get what I’m saying here

      1

      AE

      Account executive
      Current employee
      Allentown, PA
      Recommend
      CEO approval
      Business outlook

      Pros

      A lot of autonomy. You have the ability to manage your day the way you want. Milage reimbursement for customer meetings. Great benefits and commission potential

      Cons

      A lot of uncontrollables. Very little customer loyalty in this industry. Constantly trying work with pricing to get lower rates for customers or the customer will ship with competition

      Awesome

      Inside sales representative
      Former employee
      Loganville, GA
      Recommend
      CEO approval
      Business outlook

      Pros

      Work like life balance great pay and commission

      Cons

      I could not think of anything

      Great opportunity, competency and effort required

      Account executive
      Former employee
      New York, NY
      Recommend
      CEO approval
      Business outlook

      Pros

      Strong, leading industry brand. Excellent products and solutions. Vast network and resources. Ok base compensation, ability to earn decent commission bonuses, great benefits. Upward mobility.

      Cons

      As with all international conglomerates you are a number unless you stand out. Rigid, conservative corporate culture but some very good people.

      Good pay

      Account manager
      Former employee
      Hong Kong
      Recommend
      CEO approval
      Business outlook

      Pros

      good commission in a year

      Cons

      you have to work on most of the task by yourself

      Fortune 50 Company Going Through Season of Change

      Account executive
      Current employee
      Atlanta, GA
      Recommend
      CEO approval
      Business outlook

      Pros

      - Large established company - Great benefits (401k, stock options, medical, dental) - Stipend for car for salespeople - Perceived stability - Best service in the industry

      Cons

      - Going through a lot of changes - Logisitcs world is changing - No transparency with commission structure - Systems are outdated - Industry is outdated - Things move slow as with any large company - Lacks opportunity for growth - A lot of change in the industry - Update internal systems

      Good place to work

      Account executive
      Former employee
      Manchester, England
      Recommend
      CEO approval
      Business outlook

      Pros

      Work life balance Management Salary

      Cons

      A lot of commission based factors completely out of your control

      Management

      Director
      Former employee
      Atlanta, GA
      Recommend
      CEO approval
      Business outlook

      Pros

      Some staff groups are easy to work with.

      Cons

      Transformative since 2020. Sales plans and job descriptions change annually. More work is put on sales team with limited options to make commission sales.

      Excellent

      Anonymous employee
      Current employee
      Medellín, Antioquia
      Recommend
      CEO approval
      Business outlook

      Pros

      Stability, cowerkers fun.Good equipment. Very good home work experience.

      Cons

      Low monthly revenue. No bonus. No commission.

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