How are the career development opportunities at Atlanta Group?

Friendly staff and good opportunity for progression for good performance

None to note - I had a positive experience with Atlanta

Nice team members and people

Pay not matched to same role in other companies Progression and development opportunities limited by senior leadership in areas as a way of controlling you. Not all, but it depends who your leader is Petty with expenses. Got rejected multiple times without explanation just that ‘the system shows it’s wrong’. It wasn’t wrong at all. Refusing hotels within budget as there were cheaper options that you wouldn’t let a dog stay in.

Decent work life balance. Shift work and no mandatory overtime.

No career progression for CSR's

The only pro about here is the work from home aspect but even that is hard to like due to micro management and horrible senior managment !

Pay is the lowest in the range of other insurance company's I was on 10 k lower than the minimum start elsewhere! The recognition is non exsistant and the moral is low a lot of staff leaving and bringing new people who can't do the job in and leaving the long service agents to pick up the overflow of everything and carry the new starters . You have to learn on the job and only from getting warnings for things they didn't train you on. There is no empathy in persons situations everything is by the book, the book doesn't take into consideration life and persona factors. It's very clicky. The briefs on communication changes in relation to the job are delivered after you struggle to find it out for yourself while dealing with customers. The place is a joke , worse insurance company I ever worked for

People are great, including some of the managers. Decent salary. Good holiday entitlement. Mostly working from home.

No real progression. Staff being shifted around to take different calls than the ones in your role.

Management Pay Progression Atmosphere Enjoyment

No cons to think of