Pros
The only pro about here is the work from home aspect but even that is hard to like due to micro management and horrible senior managment !
Cons
Pay is the lowest in the range of other insurance company's I was on 10 k lower than the minimum start elsewhere! The recognition is non exsistant and the moral is low a lot of staff leaving and bringing new people who can't do the job in and leaving the long service agents to pick up the overflow of everything and carry the new starters . You have to learn on the job and only from getting warnings for things they didn't train you on. There is no empathy in persons situations everything is by the book, the book doesn't take into consideration life and persona factors. It's very clicky. The briefs on communication changes in relation to the job are delivered after you struggle to find it out for yourself while dealing with customers. The place is a joke , worse insurance company I ever worked for
