The best security is the kind your users never see. 🤫 Passwords and OTP codes create friction, leading to abandoned carts and frustrated users. It’s time to move to a seamless, "silent" standard. 8x8 Silent Mobile Authentication (SMA) verifies users in the background. No codes, no hardware, and zero lag. ✨ Frictionless: No manual input. 🛡️ Secure: Protects against SIM swap fraud. ⚡ Fast: Instant verification via mobile networks.
Last week Forbes CIO interviewed Chris Angus, VP of CPaaS Expansion, to understand the impact of a major server outage on CX. Chris advises CIOs to have a redundancy plan, a plan B that keeps operations running in case of another big AWS outage, like last October. Take this quiz to see if you're outage ready. Because it's not a matter of if another server blackout happens, it's when. Read Chris' full take here: https://www.forbes.com/sites/cio/2026/01/08/how-cios-should-prepare-for-the-next-network-outage/
What happens when clarity, care, and bold innovation come together? You get 8x8 — a company where people-first culture powers real business impact. 8x8 builds a global cloud communications platform, but it’s the way the company treats its people that makes the difference. Leadership makes strategy visible with company-wide OKRs and a regularly updated Vision and Strategy memo. That clarity helps employees connect daily work to bigger goals and feel confident in where the company is headed. Culture shows up in everyday practices. Team8s collaborate across functions using WorkBoard, Work Chat, and regular All Hands, and leaders hold open Q&A sessions so voices are heard. Recognition is woven into the fabric of work, from CEO Awards and quarterly Team8 Time Off Days, to volunteer time and flexible schedules that support work-life balance. 8x8 backs its People First value with concrete investments in growth and well-being. Employees have access to LinkedIn Learning and Pluralsight, clear career pathing, innovation sprints, and meaningful perks like paid global company days off and four paid Volunteer Time Off days each year. These practices help people stay engaged, grow their skills, and bring their best work. The result is a workplace where clarity meets compassion, and innovation is a team sport. That combination is why 8x8 is certified as a Most Loved Workplace®️. If you want to join a company that values transparency, growth, and real human connection, take a look.
We’re honored to share that 8x8 has been named one of America’s Top 100 Most Loved Workplaces® 2025, as featured in The Wall Street Journal! This recognition celebrates companies “where employees feel emotionally connected, respected, and inspired to perform.” - Most Loved Workplace® Thank you to every Team8 who brings heart, purpose, and energy to what we build together. Here’s to continuing to lead with culture, care, and connection! #MostLovedWorkplace #Top100
When our global customers win, we win. 😍 We've won 50 G2 badges this season for our performance across all global regions with small, mid-size, and enterprise businesses. From CCaaS to UCaaS, to video conferencing and VoIP, we're proud to be thousands of industry leaders' first choice. We're particularly proud of these wins this time: 🧡 Users Love Us for 8x8 Work 💚 Users Love Us for 8x8 Contact Center 🩵 Easiest to Do Business With for Enterprise We're continuing our legacy as a Leader in all categories. That means that across the globe, we're bringing together millions of businesses, teams, and customers. We live for this. 🙌 It's always an honor to see our impact represented this way. Thank you, G2!
Woah. This is a huge honor! CCaaS is so important to us. It feels amazing to be recognized as one of the industry leaders in the space by CRM Magazine. 🙏 Shoutout to all of our CC customers who move mountains with us every day, and the 8x8 team members who chase product perfection. This one is for you! 🙌 Read it from CRM here: https://bit.ly/4gerUUU hashtag#CCaaS hashtag#ContactCenter hashtag#TechLeader hashtag#CX
8x8 is thrilled to announce that we have won the award for Best CPaaS Platform by CX Today! 🏆 😍 Chris Angus, VP hashtag#CPaaS at 8x8 says, "This is a great award to win and my thanks to the judges, especially for recognising that we are trying so hard to break down the silo mentality. Our customers want engagement solutions that just work—and work securely—allowing for end users to engage safely and have their needs met." Secure, seamless CPaaS means everything to us. It feels great to receive the industry recognition we've worked hard to achieve. Congratulations to our CPaaS team for making this happen! A round of applause all around!
48 badges, 7+ regions, leading in 5 major categories across every level of business worldwide. Each G2 badge stands for the smart people working better together with greater tools and strategies than ever before. We're picking up speed, and so are our customers! Come along with us for a smoother, faster ride. 🚅 😉
🏆 This TrustRadius award can’t be purchased, only earned. So, here’s a huge thanks to our amazing customers who made this possible! 🙌 #TopRated hashtag#CustomerVoice
Proud to celebrate the 8x8 team for winning a Silver Award for 8x8 Supervisor Workspace at the 2025 New York Product Design Awards in the "User Experience (UX) - Product UX" category! We listen to customer feedback and apply it directly to our design process to ensure every experience is optimized for customer success. 8x8 Supervisor Workspace is a customizable, all-in-one dashboard that empowers contact center leaders to monitor, manage, and enhance performance—from any device, anywhere. Our goal is to enable supervisors and their agents to confidently handle omnichannel customer requests with ease. https://bit.ly/44MAvui
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