nGeneration Reviews

Unfortunatley there were alot of cons. Rota was a mess for a very long time, whilst weekends and bank holidays are a time you will work as stated there wasn't any organisation or fairness when conducting shifts. You could come in and see shifts have changed for the week you're in without any notice. They then went to 13 hours shifts and whilst this meant the rota was much more organised, it was still very exhausting and higher-ups would not listen to your feelings in regards to this or anything else that might concern you. There was no consultation or "poll" of sorts before going to 13 hours. Just this is whats happening, don't like it? There's the door. They have very little interest in keeping the staff they have happy or giving them any real incentive to work there, no proper training, poor salary and put as much work on you with little to no appreciation shown, which is why they have had such a high turnover. Worked there for a year and not one month went by without someone handing their notice in. Any serious complaint or grievance that was made, i.e regarding homophobia and sexual harassment was pretty much ignored whilst I was there. When I handed my notice in, it wasn't acknowledged, I felt even more unappreciated and devalued then I already was in the time I was working there.

This company provides helpdesk and support services to Pub chains for their POS systems. They have a staff of engineers that install and maintain systems in a few pub chains in the Midlands and from their office run a support centre for these pubs. However, if they can find a client they will find the staff to go out there to support them. Few of their staff stay long.