9 Nov 2021
iClick Reviews
3.4
55% would recommend to a friend
Lon McGowan
90% approve of CEO
35% positive business outlook
iClick has an employee rating of 3.4 out of 5 stars, based on 42 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iClick employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).
Reviews by job title
42 reviews
2.0
13 Jul 2021
Some employees were encouraged to be furloughed, then called to lay them off
Former employee
Seattle, WA
Recommend
CEO approval
Business outlook
Pros
Relationship with higher-ups is really good. Pretty laid back about punctuality and attendance. They will hire and accommodate pretty much everyone: people with criminal history, weed addicts, the homeless, etc.
Cons
All their printers and production workers have to go through about 6 months of temp work before being hired. The managers' and supervisors' friends though get hired immediately, their skills and work experiences exaggerated so they can get higher starting pay and also be promoted to lead and supervisor positions within months. More than half of their workers were laid off during the pandemic, and some of us that remained were encouraged to be furloughed and were promised to be called immediately after they pick up. Then they called and laid us off. Meanwhile the company quietly received a total of $3.7 Million in PPP loans, according to SBA and in their application they claimed to have retained 149 workers. That's definitely not true. Even before the layoffs I doubt they had that number of employees. Terrible way they treated us, wondering if all that money really went into payroll.
3.0
23 Jul 2017
Recommend
CEO approval
Business outlook
Pros
Iclick should probably get an award for how friendly its work environment is. It also provides all the traditional benefits that probably most companies provide: PTO, health coverage for which employees pay about $70 out of pocket each month, and an IRA where the company adds 30% of whatever you put in. The warehouse has a lot of overtime work for those who like overtime. Also since the management, offices, and the warehouse are in the same building, communication becomes easier.
Cons
The biggest problem with this company is that starting pay is $13/hr for all it's warehouse workers as of 2017, and you get only about $0.75 raise every year no matter what you do and no matter how committed you are. So the guy who is breaking his back running a giant printing machine and with UV light flashing in his eyes all day is making the same as the guy who is just sitting there putting stickers on plastic bags and chatting all day with his friends. Some guys have been there for as long as 8 yrs and know how to run every printing machine and how to edit art files (which require knowledge of adobe photoshop and other programs) and also help train most new workers and they make only $16/hr. Also, since the warehouse obviously doesn’t pay competitive wages, it relies almost entirely on minorities and immigrants from cheap temp agencies. If any of them turn out to be good and will accept $13/hr, they hire them full time. Also, as someone has already mentioned here, they never conduct drug or alcohol testing, because if they do, 90% of their workers will be gone. Lastly, warehouse is very noisy. There’re a lot of different machines all running at the same time just a few feet from each other in an increasingly overstuffed warehouse.
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