Does eCustoms pay their employees well?

According to anonymously submitted Glassdoor reviews, eCustoms employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at eCustoms. This rating has been stable over the past 12 months.

How satisfied are employees working at eCustoms?

54% of eCustoms employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated eCustoms 3.8 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at eCustoms?

Sales (3) , Software Developer (2)

What are the cons of working at eCustoms according to real employee reviews?

"Management is not fair ." ((in 6 reviews))

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eCustoms

eCustoms Reviews

3.5

54% would recommend to a friend

(29 total reviews)

Rajiv Manucha

72% approve of CEO

55% positive business outlook

Ratings by category

5.0

Diversity and inclusion

3.8

Work/Life balance

3.3

Culture and values

3.1

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

eCustoms has an employee rating of 3.5 out of 5 stars, based on 29 company reviews on Glassdoor which indicates that most employees have a good working experience there. The eCustoms employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

29 reviews

2.0

25 Aug 2013

Twist Roles and mismanage

Technical writer

Recommend

CEO approval

Business outlook

Pros

Polite and professional atmosphere. Low Stress.

Cons

Lack of innovation in processes. Slowly alter the nature of employees' roles. Placate and evade responsibilities. Roles will alter greatly over time. Enforce the completion of tasks completely unrelated to the job. Micro Manage almost all tasks. Use obsolete technology and software.

eCustoms Response

12y

Thank you for the feedback. While we don’t like hearing that an employee didn't have an overall positive experience, we value this kind of insight. It helps us greatly in our efforts to continuously improve. Our writing department has recently undergone changes and we are working on more clearly defined mandates.

1.0

17 Jan 2016

Great entry level job

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Great colleagues, good location, food in the kitchen, great place for graduates to gain experience to put on your resume

Cons

Micro managed, poor compensation, those who say otherwise and have been there for years and are brainwashed to believe there isn't better out in the world. Management that hasn't been there since the beginning; those that "worked their way up" are all under qualified and are only where they are by sucking up to the right people.

1.0

23 Sept 2014

MSR-eCustoms -by far the worst job I've ever had

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

My co-workers were nice and friendly but it's the management that's the problem at this company. Unfortunately, if the captain and his crew lack competence; it doesn't matter how nice and hardworking your ship mates are; the ship will sink. The pay is decent for entry - mid level sales people and that's what caught my attention in the first place. The technology is also solid but once again; your technology will only get you so far.

Cons

The Management team here is living in the 19th century. They seem totally unaware of what motivates people to produce good work----respect; acknowledgement; recognition---and remain with a company. If you're ambitious with lots of drive and want to work with a great team and environment; this isn't the place for you. If you don't mind 9-5 job where you don't have much input and do as you're told; this position may work out for you in the end.

Viewing 1 - 3 of 29 Reviews

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