eAssist Reviews

Thank you for taking the time to share your feedback. We appreciate you raising these concerns. We understand that compensation, especially when it involves both hourly pay and commission, can feel complex and at times unclear. Our intent is to ensure that all team members are paid for every hour worked, with a guaranteed minimum, while also providing the opportunity to earn more through commissions based on performance. To clarify, employees do not pay employer payroll taxes, and no team member is penalized for time worked. If there are situations where the pay structure feels unclear or inconsistent, we want to understand those experiences better and address them directly. We also recognize the broader point around workload, inflation, and long term compensation. These are active areas of evaluation, and feedback like yours plays an important role in informing how we improve going forward. We encourage you to connect with our People Services team so we can walk through your specific situation and provide clarity. Your perspective matters, and we appreciate you taking the time to share it. Warm regards, The eAssist Team