dotdigital Reviews

3.9

77% would recommend to a friend

(161 total reviews)
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Milan Patel

80% approve of CEO

80% positive business outlook

dotdigital has an employee rating of 3.9 out of 5 stars, based on 161 company reviews on Glassdoor which indicates that most employees have a good working experience there. The dotdigital employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

161 reviews
3.0
31 May 2017

50/50

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

dotmailer is a great place to work if you're part of the sales or dev team, lots of perks, rewards, training and trips abroad. There is a really good level of flexibility particularly on the dev side of things around working hours and working from home. Good working hours culture, most people leave at 5:30pm on the dot, so often there is a queue for the lift at these times. Free fruit, biscuits, fizzy drinks and free lunches twice a month are nice touches and the office managers go out of their way to ensure there is something for everyone. Growing company with a sense of fun, if you're looking for it you'll never be short of a night out or a beer after work.

Cons

The main focus of the company is sales as they are a public company, so that is where most of the attention and money is invested by the business. The second focus is product, so if you're not part of those two teams you're essentially on the periphery of the business. Huge sales culture and with no women on the direct sales team and no female representation on the board it can feel like a bit of a boys club at times. The company is growing fast and isn't that well equipped for this. There are certain cliques within the business and also a large number of office relationships/romances which can make the dynamic weird at times, especially if you're a new member of staff.

1.0
20 Apr 2017

Awful place to work

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nothing particular comes to mind

Cons

It has a blame culture with a pretence of friendliness. Management is poorly trained, and Senior management is ego centric, arrogant and tends to treat employees like children. It has a great deal of internal politics and is extremely cliquish. Salary and benefits are far below industry standards. I can honestly say it is the worse place I have ever worked at.

1.0
9 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Remote working for all staff.

Cons

Engineering team is absolutely toxic if you aren't male. Open secret that the managers make unwanted and extremely inappropriate advances to female employees, and hold back progression to those that don't reciprocate. Management and HR are well aware of this and "engineer out of the company" any victims or whistle blowers, instead of actually doing anything about the problem.

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dotdigital Response
1y
Thank you for sharing your thoughts on your experience at our company. We're pleased to hear that you found our remote working options beneficial, as we believe flexibility is crucial for our employees' well-being. However, we are deeply concerned and disappointed by your reported observations regarding the engineering team, some management and HR employees. We take our company culture and employee experiences very seriously, and any form of discriminatory or inappropriate behavior is absolutely unacceptable. It is essential that any instances of such behavior are reported so they can be thoroughly investigated. We have formal reporting channels available, including an anonymous reporting channel and the whistleblowing process, details of which can be found on our company internal HR system and the intranet. Our company is committed to maintaining a supportive, inclusive, and non-toxic work environment. We would therefore strongly encourage you to report what you have seen in more detail through the channels mentioned above so that they can be investigated accordingly.
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Glassdoor has 163 dotdigital reviews submitted anonymously by dotdigital employees. Read employee reviews and ratings on Glassdoor to decide if dotdigital is right for you.