blueAPACHE Reviews

Extremely under educated leadership that genuinely thinks they know the most about everything. Will disregard your opinions even when asking for them. Will throw their weight around when things don't go their way, then make it so hard to work there you will quit. So many colleagues of mine have had no choice but to leave due to the gaslighting, bullying and abusive nature of their senior leaders. Ove seen them gossip and insult other staff members when they think they aren't heard. They've lied to customers about problems and then blamed staff for not resolving them. They are quick to pass the buck and are faultless. At the end of the day if you don't slot into their "boys club" of drinking, cricket, fast cars and objectifying women openly you won't last long there as any form of management.

Every few months the company seems to change and make things worse and worse. We have a new ticketing system that takes too long to do anything and only a handful actually like (surprise, surprise, they were also involved in setting it up!) The KPI's we have are difficult to reach and they tied it into bonuses, it's really unfair. Then they changed our structure from pods to squads which are unfairly balanced. The leaders get these ideas in their head and change stuff without thinking them through. It's like they deliberately want to make our jobs harder. My area is now understaffed and more people are planning to leave. It's like the Titanic, we've hit the iceberg, some are running for the lifeboats to get out while others like myself are stuck.