They quite literally do not know what they have as their own inventory. In their own words its been piling up for years. Their entire laptop sales model seems to be what can they set in the front display as a cheaper option than a chromebook. Also, they're charging 150$ to format a drive and reinstall windows which is almost criminal thats so expensive. Seems like a cool operation but they're also dealing with less than twenty customer tickets per month. I doubt they can hire anyone actually full time with under 20 repairs to be done.