Yusen Logistics Reviews

3.7

64% would recommend to a friend

(656 total reviews)
avatar

Toru Kamiyama

86% approve of CEO

58% positive business outlook

Yusen Logistics has an employee rating of 3.7 out of 5 stars, based on 656 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Yusen Logistics employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

656 reviews
2.0
22 Jun 2018

Speaking up because of reviews

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good company from global view. Friendly people. Good benefits package.

Cons

The reviews on here are being talked about in the office. I would like to offer my opinion. This office has had ups and downs over the years. We have survived. What is the problem right now is the new managers and their actions. The office recently hired a branch manager from a competitor. Change can be good. Shortly after a few office managers were fired and replaced with former coworkers of the new manager. Some of these new managers were very unqualified for the positions (no manager experience at all). This caused concern obviously. Announcement was made to whole office that the company was not doing well and there would need to be layoffs to save money (very understandable). They started laying off people and at the same time hiring more ex coworkers of the new managers for special positions. They also remodeled the office. It was not needed especially if we're trying to save money. Many people are not happy We don't want to lose their jobs to more of management's friends. Alot are quiting. For example one of the new managers comes in late everyday, is never at their desk, leaves on time or early, and takes long weekends (working from phone). The employees end up working overtime because there is too much work. The new group of managers are very often meeting in private. Also there are many people taking alot of breaks (smoking) and other problems. No bonus this year.

1.0
15 Jun 2018
Recommend
CEO approval
Business outlook

Pros

decent health benefits and 401K, new paint and graphics on walls, new carpet mostly, shiny new vending machines that take cards now, new cubicles, unlimited coffee and water. Depending on the dept, you may have nice people working together as a team. Car wash if you can afford it, most people cannot with Yusen pay.

Cons

0 bonuses, noncompetitive pay scale, favoritism, toxic environment due to fear of layoffs, lack of unity, poor sanitary hygiene it seems from all the "please wash hands" signs posted everywhere. Ineffective managers who spend more time in the meeting room than at their clean cubicles (they call it paperless), Inexperienced managers brought in by branch leadership suddenly promoted upon arrival to Yusen with no managerial experience. Good workers overworked due to inexperienced managers and they end up leaving. Powerpoint and self-recognition skills in addition to playing favorites seen as more important in selecting managers than actually knowing operations and being respected by their subordinates. Over 10 new hire employees are from same previous company as the branch leadership, no internal promotion from within.

1.0
26 Jun 2018

A Recipe for Disaster

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Friendly coworkers and good company benefits.

Cons

Late 2017, leadership hired a new branch manager (from a competitor) since the branch wasn't turning a profit. Everyone was optimistic that the branch would improve. Since the branch was already in bad shape, there was nowhere to go but up, right? WRONG. Because the branch was losing money, the branch manager decided that it would be best to layoff/fire some employees in order to “cut costs.” But then they went ahead and hired more people from the same company that the new branch manager transferred from. What happened to cutting costs? These new employees were given leadership roles as managers and supervisors despite some of them not having any prior leadership experience in the previous company. It’s very apparent that these new employees don’t have the experience needed to run their respective departments, and the good employees are left scrambling to compensate for their useless managers. Some of these new managers and supervisors walk around concerning themselves with the new office paint job or the new logos that were put up instead of manning their departments and supporting their teams. Long story short, the previous managers and supervisors were fired and replaced by people from the branch manager’s previous company. People who lack experience and qualifications, but got the position because they knew the branch manager or someone connected to the branch manager. Talk about office politics. Morale is at an all-time low. Many are scared of speaking up in fear of being reprimanded. Don’t work here if you don’t have time to brown nose the very supervisors and managers who are unqualified to run their departments. New leadership clearly favors pirating employees from the branch manager’s old company rather than promoting from within, even if it means hiring unqualified individuals. Don’t work here if you don’t want a dead-end job. There’s a lack of direction and mentorship. They look at you as a dispensable item instead of an asset to the team you work for. “Team” isn’t even in the vocabulary of some of these managers. It’s always about themselves, not about their subordinates. It’s disappointing what the company is turning out to be. Don’t bother wasting your time here.

Viewing 1 - 3 of 656 Reviews

Glassdoor has 947 Yusen Logistics reviews submitted anonymously by Yusen Logistics employees. Read employee reviews and ratings on Glassdoor to decide if Yusen Logistics is right for you.