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      Xact TeleSolutions

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      Xact TeleSolutions Reviews

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      3.6

      72% would recommend to a friend

      (25 total reviews)

      Lynn Fick

      78% approve of CEO

      68% positive business outlook

      Ratings by category

      4.1

      Culture and values

      4.0

      Work/Life balance

      3.7

      Career opportunities

      3.6

      Senior management

      3.5

      Diversity and inclusion

      3.0

      Compensation and benefits

      Xact TeleSolutions has an employee rating of 3.6 out of 5 stars, based on 25 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xact TeleSolutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      25 reviews
      2.0
      13 Oct 2018

      People of Color this is not for you

      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The hours were ok and the money but that was it!

      Cons

      If you are a person of color you need to stay away!!! You have treated much differently then the little company click that goes on there. If you are not interested and there just to do your job then don't make one small mistake because you will be treated like an outcast but when whites make mistakes you get a pass. Unfair practices and the ladies of training and mngtmt need to be ashamed of themselves for treating co-workers that way.

      2.0
      21 Nov 2015

      Enrollment Coach

      Computer consultant specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      There really aren't any pros, cons.

      Cons

      They failed to notify us that they were losing the account and pretty much left us employees out of the loop, next thing we knew we were all laid off and jobless.

      2.0
      4 Nov 2013

      Work Load High, Pay is Low

      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from the privacy of your Home, no travel, no gas, variety of accounts, gain experience in many fields; dispatcher-tech support-messaging-sales-education

      Cons

      No incentives for long term employment with this company. Unstable wages based on a new tier system in place that is on a slidable scale-If You can Juggle 200+ accounts at any given time. Desired scheduled hrs are not guaranteed, & You never know what they are, because they are posted on a Thursday, If you are scheduled Sunday, that is a 2 day notice, Impossible to plan a life or attend to your family.

      Viewing 1 - 3 of 25 Reviews
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      ReviewsXact TeleSolutions reviews

      Glassdoor has 25 Xact TeleSolutions reviews submitted anonymously by Xact TeleSolutions employees. Read employee reviews and ratings on Glassdoor to decide if Xact TeleSolutions is right for you.