Don't be fooled like I was. Run from this company as fast as you can.
Pros
Sadly, it truly is a great group of people. Due to the horrible work environment, employees bond and look out for one another much more here than they do at other jobs.
Cons
I was one of the employees who spent the most time working for this company, and I've never talked to a single person who had a good experience there. I'm very suspicious of the good reviews and am almost afraid to post this. Here are some of my specific issues: -Unstable and unkind work environment. I've seen people let go for things as small as keeping fans on their desks, or asking the CEO questions in person rather than emailing her. Every employee has to be worried about being fired at any second, every second of every day. -In the rare case of the management trying to "talk" to employees about their unhappiness, everyone is yelled at for being ungrateful and unhappy, rather than encouraged to speak their feelings. The management is unwilling to hear anyone's concerns or treat employees' opinions as valid. And there's no HR department, so there's nowhere to go with problems. -ZERO communication. Everything from employees being fired, to policy changes, to new branches of the company, to the company going remote, is kept a secret till the very last second, to the point where employees are uncertain whether they'll have a workplace tomorrow. I personally had my office and job description changed completely five times in two years--and I was never asked or even told about these major changes before they were carried out. Several times, I came into the office to find that my desk and my list of duties had totally changed. I know several other employees have gone through this as well. We're treated as interchangeable, less as people and more as pawns for the CEO. -The company treats its clients as badly as they treat employees. Prices are insanely high, clients are denied personalized help/advice, and clients aren't informed of company changes either. It's not a company you can feel good about working for. -Insane amounts of work and pressure. Tasks are distributed very unevenly, and asking for help always backfires. Though no one is technically required to work nights or weekends, employees are given a HUGE amount of tasks and projects, and get intense pressure to finish them even if that requires working round the clock. The CEO doesn't seem to understand time at all. She's constantly assigning new tasks, which she expects to be finished the second she's assigned them. That may sound like an exaggeration, but she literally does act like she expects a task is finished just because she's assigned it--and then lashes out at people for "not working fast enough." But at the same time, we're not paid overtime, and employees receive backlash for going over 40 hours in a week--no matter how much work is on their plates. -Employees are pit against each other and asked to spy on each other all the time. The CEO trusts no one and discourages personal relationships, making the workplace feel even less safe. -Something is VERY off about the CEO. She's an incredibly paranoid and unstable person, and how she treats employees depends on her own moods changing by the second. She's very passive-aggressive and loves to play mind games with her employees. Being around her is very uncomfortable. -Irrationally strict office. Employees are contractually bound to limit personal conversation to fifteen minutes a day, each room and hallway has at least one security camera working at all times that the CEO watches constantly, employees' emails are read and searched daily by management, cell phones aren't allowed to be used even in personal emergencies, employees aren't allowed to give the office phone number even to family, and there's a 5-10 page contract you're required to sign upon entering. You're encouraged to come to work no matter how sick you are, and there are several long periods where employees are not allowed to take time off for any reason. I feel this level of micromanagement is unnecessary and paranoid--and instead of making employees behave, it really just makes them feel unsafe and miserable in an already bad environment. -Pay is ridiculously low, and there are no benefits or paid sick days. Even though new employees are told there's opportunity for advancement, that's blatantly untrue. -Almost constant turnover rate. For all the reasons mentioned above, employees are constantly either being fired or taking other jobs. This never fails to anger the CEO and thus leads to the employees left being even more stressed and badly treated.