WeightWatchers Reviews

3.0

31% would recommend to a friend

(1,245 total reviews)
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Tara Comonte

52% approve of CEO

23% positive business outlook

WeightWatchers has an employee rating of 3.0 out of 5 stars, based on 1,245 company reviews on Glassdoor which indicates that most employees have an average working experience there. The WeightWatchers employee rating is in line with the average (within 1 standard deviation) for employers within the Personal consumer services industry (3.6 stars).

Reviews by job title

1K reviews
5.0
12 Apr 2023
Recommend
CEO approval
Business outlook

Pros

Flexibility, Progressive, Inclusive, Remote Options

Cons

Consistent Training, Remote Working, Salary

3.0
27 Dec 2017

It's complicated

Recommend
CEO approval
Business outlook

Pros

- the people - the brand is truly inspiring - usually good/ work balance - Some great, great people. (Worth stating twice)

Cons

Product Management: Lack of leadership is overwhelming. Mid-level managers just agree to what leadership is asking for, without understanding what teams can actually manage, what is prioritized and why and what makes sense based on data. I've had items on roadmaps for years that are never seen as a priority, yanked away for something that is asked for by the EC. Product leadership is non-existent ( CPO was hired and starting after I left so I can't speak to that). No CPO for most of my tenure, VPs in Product with no experience in execution or even just product management. It's been shared that the leveling that was done in the summer of 2017 was lacking skills that are vital, little variation between levels and when suggestions are made we are told that's already in the document (trust us, it is not). As a whole organization: Toxic groups have been mentioned before and do exist. You can navigate around or through them but it's not easy and takes time to learn those ropes. There's very little real sense of culture on your 5th floor - it's been eroded by the flux of changes in the last couple of years. Please take the time to talk to people in a meaningful way. You got a lot of feedback in the summer of 2015 about how unhappy people were with compensation, the environment and the expectations that are placed on employees - it's time to run through it again. There's an assumption in leadership that those feelings have dissipated. Having been around and actually talking to peers, I think people are somewhat satisfied but there's more work to be done especially on the benefits and compensation front. You run the high performers out, by not promoting them when you have the chance and think that "Thank yous" and "You're so important to us, we don't want to lose you" makes up for lack of meaningful compensation and recognition. For the record, most of us would rather make market value than hope if I keep working nights, weekends, early mornings it'll be noticed in the yearly review (this is so, so dependent on your manager and how much they will fight for you over anyone else in your department based on this idea that there's only 1 to 2 high performers in a department at a time).

2.0
28 Feb 2019

Proceed with caution: The culture is beyond toxic

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- The smart point concept is one-of-a-kind and it actually works for our members - WW's field team are passionate, hardworking and overall amazing people - I had the chance to work with some really intelligent and driven individuals

Cons

- Generally-speaking, upper management is inexperienced; they've been grandfathered in since the days of old. They make poor decisions and play the blame game. - You might work on projects throughout the year that won't see the light of day or it might get pushed out with no real purpose or impact. - Pandering is rewarded. Royally. - Plenty of employees outside of management and engineering tend to feel unappreciated and are treated in such a way. - Pay and benefits are far below market rate - Turnover rate is high on the product team, which speaks volumes. Those who haven't left are trying to figure out how. - Working here can make one feel insecure about leaving. There's this looming presence of management making you feel like "this is all I know". - Not on par with other tech companies as far as perks go - There's this grade school culture of escalating things without communicating respectfully - There's this grade school culture of favoritism All in all, I just don't recommend WW as it stands. I understand that there may be efforts to make WW better for its employees, but that starts with culture. "Culture versus strategy" - isn't that how it goes?

Viewing 1 - 3 of 1,245 Reviews

Glassdoor has 1,391 WeightWatchers reviews submitted anonymously by WeightWatchers employees. Read employee reviews and ratings on Glassdoor to decide if WeightWatchers is right for you.