Weber Shandwick Reviews

3.6

66% would recommend to a friend

(1,524 total reviews)
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Susan Howe

88% approve of CEO

49% positive business outlook

Weber Shandwick has an employee rating of 3.6 out of 5 stars, based on 1,524 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Weber Shandwick employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

2K reviews
1.0
29 Nov 2019
Recommend
CEO approval
Business outlook

Pros

I've met some of the most inspiring individuals during my time here. ALL seniors here have magnetic personalities and know how to command an audience. They're doing a decent job at painting a picture that the firm is doing very well (e.g. MD recently won a regional award for outstanding work).

Cons

They'll tell you it's a great place to grow your career. They'll say some folks have served 10-20 years at the firm. They'll even say they've launched a few initiatives to promote flexible working culture; that they've hired a HR lead to improve company culture. But don't make the same mistake so many others have made. A rating this low goes beyond a few disgruntled employees. The HR-led initiatives have only led to superficial enhancements. You can't cure skin cancer with a bit of makeup. Yes, some people have spent 10-20 years here. They’re mostly on the senior bench. They know the ins and outs of the company and like any company, they're the ones you need to strike a great partnership with. Any senior hire outside of this cohort typically has a tough time. In my one year here, I've seen multiple leads leave (one within 3 months of joining). It's pretty clear when a lead starts getting ostracized by their fellow colleagues. Some of them were brought in to give the firm a new offering besides PR, and instead of collaborating with them, you'd hear murmurs from the oldies, "I saw her proposal and she clearly doesn't understand PR. We're going to get so *scolded by the client. I'm just gonna let her run it since she put her hand up". Collaboration? Anybody? I've seen a new lead come in full of life and energy, but ended up getting ridiculed for her enthusiasm. There's high-turnover rates. And then there's Weber's turnover rates. By my estimation, 19 people left the firm in one year. There have been more since. More than half of these were mid to senior level, quite a few were new hires, and quite a few were acrimonious departures. Most of these were after the supposed HR "improvements". Around the office, you'll hear from the leads that these guys weren't good enough. My opinion? When so many of the people you hire leave (rapidly I might add), maybe the problem is you. The market can't possibly be filled with so many low performing talents. I've personally experienced a very dismissive and unappreciative culture from the very top. I've seen instances of name-calling and fat-shaming in the office. I’ve seen interns cry ever so often (check out intern reviews below). There’s no culture of collaboration among the top, so don’t expect them to be collaborative with their teams. A discussion with my lead is usually 95% her talking and 5% you trying to say something. Unless you enjoy monologues... On an industry level, PR is on shaky grounds. But of course, they wouldn't want you to know that. Clients are slashing their budgets, and quality graduates are choosing other, more exciting career paths. We hear it all the time of interns deciding against pursuing a career with us. Weber's solution? Go for volume. In my opinion, they're accepting way too many jobs that come their way. A lot of these are jobs with tiny budgets. The firm isn't even structured to handle these types of work/clients. But it doesn't matter to mgmt as you're going to make it work while they lead their cozy lives (aka #gymlife). It's not uncommon to have 6-10 very active clients per person here, or that the office is half full at 9pm. I've had instances where leads tell me they need a proposal done urgently, that something's just come in, only to find out later they've been sitting on it for weeks. "It is what it is," I often hear. In my opinion, their feigned ignorance of the stresses they put their teams through is really the reason why they have the lowest review rating I've ever seen for a company. Push back and you might get questioned about your time management skills. Take it on and you might be called out for any dips in the team's quality, despite flagging it beforehand. Oh, and you'll also be warned about your timesheets if your logged time is too high. It's not explicitly mentioned, but there's a tendency to misrepresent your hours to keep the top brass happy. There's really much, much more I could say, but you get the gist. Whether it’s poor management or structure, it’ll be a bad environment for most people. Why would you take a chance on such a poor environment, especially within an industry that's already in a state of flux? The collective reviews here do mean something. It means you're better off looking elsewhere... anywhere really...

2.0
8 Mar 2019

Things have changed.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Talented people, and the culture was engaging at one point.

Cons

Firstly, most of the positive reviews are from interns. This company does not pay competitively. Extremely talented, capable people are hired and then spend their days hyperlinking coverage documents - meaningless work with no strategic value or engagement. There has been a mass exodus over the past 2 years and the company refuses to hire more people. Piling that workload on employees causes them to leave, thus repeating the cycle.

5.0
9 Oct 2015
Recommend
CEO approval
Business outlook

Pros

Obviously anyone's employment experience can vary based on who his/her manager is, which practice he/she works in, etc. But the company is helmed by people who are not just smart, but humble enough to stay curious about how best to evolve - and strive to stay ahead of the curve. That helps all of us. I personally am managed by someone who is fully focused on output and results, and therefor is never paternalistic toward those on his team. I feel trusted to make the call to work remotely, take time to handle a family/health/personal matter, etc should the need arise. I'm managed by someone who thanks me for my efforts on a regular basis. My view is I'm not a volunteer, I get paid to do this - but it's affirming to be thanked. Having worked in startups and a non-profit, it's a huge pro to have a decent amount of resources for taking care of the little/basic things. I don't have to fill out a form in triplicate to get car service for a video crew, for example. Opportunity to learn a lot from some of the best in the business - not just from a PR/agency background, but from digital, and in particular from a diverse range of industries from which Weber Shandwick recruits: big media, editorial, broadcast, filmmakers, tech brains, startup vets, etc. Opportunity to gain experience in global work, and learn from incredible teams around the world. Opportunity to work on some of the world's most iconic brands. Diversity is a very real priority for senior management. Personally, I observe very little politics or drama in my day-to-day work. It's refreshing not to deal with avoidable personality issues. Company is growing and not taking its leading status for granted. I feel secure here. Pretty cushy gig in terms of benefits, perks, etc. People leave Weber Shandwick and frequently come back when they realize how good they had it here. The grass really isn't greener if we're talking other agencies. Look at the numbers - the 'boomerangs' come back for good reasons. I constantly try to find employment opportunities at Weber Shandwick for friends and contacts. That says it all.

Cons

Tight quarters in NY - flip-side of huge growth. Frequent emails to all staff about time entry tend to have a parental, authoritarian tone that's not appropriate for communicating with adult professionals.

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Weber Shandwick Response
10y
Thanks for taking the time to share about your experience working with us. We’re continuing to bring the best and the brightest in the space to work here, and hope you will see even more great additions over the coming months.
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