Waterstone's Reviews

Users say... "great colleagues work with books" "Most people were nice" "get to be around books! 50% discount & great staff" "Discount is great and free books is great." "Enjoyable place to work." 

Users say... "Very low pay for 'lead booksellers' (two of which had a mental breakdown while working)" "Poor management and often micromanaged." "Pay is terrible for the work load that is demanded of even beginning staff Managers are useless, couldn’t manage to save themselves KPIs are all but unreachable and therefore a demotivating factor rather than a motivating factor Staffing levels are so low that a job that has had the workload triple since the Blue Yonder fiasco has seen some shops lose staff and there is still the expectation that you WILL get all the work done and if you don’t it is your fault not the companies staffing policies and useless approach to IT development that are really the fault Promotion is almost impossible, and they dangle it over staff to get them to do extra work in the hope of pennies more This is honestly the worst job I have ever had and I’ve had some stinkers, this is not the dream, bookselling under these circumstances is a drudge, you will end up hating books and people" "National minimum wage is paid at the beginning." "Long hours and lots of days during Christmas period"