Water Plus Reviews

3.9

77% would recommend to a friend

(137 total reviews)

Jason Scagell

89% approve of CEO

63% positive business outlook

Water Plus has an employee rating of 3.9 out of 5 stars, based on 137 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Water Plus employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, mining, utilities industry (3.7 stars).

Reviews by job title

137 reviews
1.0
1 Jul 2020

Disgrace

Recommend
CEO approval
Business outlook

Pros

Above minimum wage. No weekends. A handful of nice people work there.

Cons

Bullying, favouritism, cliques, no regard for customers, pointless one to one meetings with line managers who are not fit to be holding their roles with a very few exceptions, ever changing management team, high staff turnover, many lazy staff who get away with doing next to nothing. Worst place I've worked in my life. A lot of two faced employees.

2.0
21 Apr 2021

The castle we built... on a swamp!?

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Reasonable benefits. Pay OK. Promoptional opportunities are available if: 1: Your face is the correct shape. 2: You're in a reltionship with the hiring manager. 3: If you get a "no" you can pretend you're on X Factor, cry a bit and you're golden. I personally tried this, but my breasts aren't big enough.

Cons

This is written as a satirical view of WP, with the theme of a castle.. that’s been built on a swamp. All events are true in their own context. It is a way of telling a story that matches the level of insanity from such an “organisation” (They’re not very organised). 2016. Us: You need to be careful and address the main issues that are affecting the staff, the customers, and the customer journey. It looks like you've built a castle on a swamp and need to address the swamp bit in particular. We're getting wet feet. The company: Please be advised we're a new company and are still finding our feet. We have a plan moving forward and we're confident it will be amazing. 2017. Us: Still wet feet here. In part it's getting up to people's knees. About this swamp business, we really need to address the fact that parts of the business are drowning. What's this plan you had back before the new year? The company: There is a plan. We have a plan. A definite plan of action moving forward. Plan means Plan. ** A ghostly echo in the background voices out Theresa May’s “Brexit means Brexit”. ** Us: Riiiiight, so what is the plan? The company: That's right we're glad to see you're on board with the plan. Us: Erm... back to the swamp thing. Surely you've noticed? We've even got backlog swamp now and it seems to be getting worse. The company: We're aware of the hiccups with a bit of moisture. But we can't be certain it's actually a swamp at this point. We can revisit that in due course, however we need to spend more money on the castle. In particular the bits that reward people in the ivory tower bit. 2018: Us: Look, come down out of that ivory tower and stand on the ground. It's not just the castle itself that's sinking now we are too. The company: Well Ok. We need to blame someone so the board (who you don't work with, and don't really see the work that you do) have made the decision to fire someone. Their replacement will make sure that the ivory tower gets all the funding it needs and rewards all of those who reside there. Us: Ok.. erm.. right. So what about the swamp? Well we've made lots of investment on the castle to make sure it's swamp resistant. But the swamp itself we aren't entirely confident about. So we've spent lots more money on an external company to find out if it's a swamp or just a bit of occasional moisture here and there. We've made sure also that for this year there's nigh on 2 million gold pieces in bonuses for the ivory tower dwellers. 2019: Us: (gets bucket). See this? It's water. From the swamp. The company: You could have got that from anywhere? Us: Maybe. But it's your bucket and the name of the castle is on the side of it and the press have been very interested in it. The company: The other company on swampwatch are still carrying out their investigations. Us: They've actually added to the swamp in places, because they've never worked in a swamp like this before. The company: Sorry can't hear you from up here. We can't come down right now we're knee deep in lobster and caviar. If you could just work harder that would be great. Oh and we've introduced lots of measures and KPI's to make sure if you don't work harder you'll be going to find another swam- er... castle to work in. Oh and if you make any more noise we will make sure we all lie for each other so you appear to be the villain, alright? Later during 2019... Us: Look we want to help so here's some ideas. The company: Wow! Great! Awesome!. Tell you what, we will make sure that this idea gets put into place. Someone else will do that and they'll get the credit for it and make sure they get themselves a better position. Us: What do we get? The company: Well you've still got your job, and the assurance your ideas are helping the castle. Oh have you got any more ideas? We could use them if you want to take ownership and put them into place. Us: Will we get paid any more? The company: No.. but you'll be getting lots of experience which means you'll stand a better chance of getting nearer the ivory tower in the future. Us: Can we get that in writing? The company: Sorry can't hear you from up here. 2020 In a rather spontaneous briefing on 23 January 2020, the company confirms that it has in fact attempted from the very beginning tried to build a castle on a swamp. It also confirms that this was largely hidden through the creative accounting of previous individuals, and as a result the lobster and caviar fund for this year is looking rather bleak. In light of this discovery more of the work is now being outsourced. There is also a director level restructure following this. Company is very much aware that this will invcrease the swamp, but doesn't believe we need more staff to manage it. Later in 2020: The company says We can wholeheartedly confirm that somehow we've manage to lose 25 million gold pieces in the last 3 years, that we didn't know we had. Despite there being a worldwide pandemic though we somehow have the view we're doing quite well. Keep up the good work please. Yes that's right, all of those contractual bonuses of previous years that were dependent on our profit margin aren't going anywhere, despite our admittance that we haven't made any profit due to losing 25 million gold pieces down the back of the sofa we didn't know we had, let alone someone was sitting on. To solve this we've brought in a team of experts, who will confirm what you've been telling us for the last 3 years. We will be paying them lots of money to do it, which we weren’t prepared to give you any of for giving similar answers. Later in 2020 The company We.. erm,realise you guys that actually do the work are important. So we're giving you your birthday off. It won’t come out of your holiday allowance. Also, we're giving you one early finish per week that won’t affect your holidays or your working hours either. Enjoy the work life balance! *a great applause emerged from the castle grounds * A bit later on…. As an extra xmas bonus strangely (because someone failed to realise we have bank holidays over the xmas period) the hours don’t quite match up. So remember that early finish you've been having for the last couple of months? We want some of that back. 2021 The odyssey continues. The swamp is still there. But don't worry we're moving offices. That will solve everything. (Erm.. yes we're bringing the swamp with us... For strategic erm... "nostalgia purposes".)

2.0
19 Aug 2018
Recommend
CEO approval
Business outlook

Pros

They pay a wage that is kinda average for the type of work. Some people are good to work with

Cons

The whole business structure needs to be looked at, the old CEO got pushed out the new CEO did the usual we want to look after our people speech. It's too little too late my advice is if you like chaos and madness work for water plus. There really truly is no work life balance they do not care about the staff, they care not about the experts they have or there views. I am truly amazed it's still going.

avatar
Water Plus Response
7y
Thank you for your honest feedback about your experience working with us at Water Plus. It’s great to read that you work with some good people and we’re sorry that you feel the rest of your work isn’t as you would want it to be. Andy Hughes has recently joined the team as our new CEO and is committed to continuing making Water Plus a great place to work. We know we have faced some challenges as we’ve learnt and grown from our experiences, working to deliver excellent service to our customers. You’ve made some excellent points about our systems, training and current processes which we will take away. Keep an eye out for communications internally as we are working to make improvements based on our peoples’ feedback and will be keeping you up to date with the work we are doing. With regards to all of our people, from our new team members to our experienced technical experts who’ve been with us since the start, we value each and every one of you and are hard at work to build a great career path at Water Plus which rewards individual contribution and the knowledge and experience each and everyone brings to their role. If you’d like to know more, please speak to your team manager. If you would like the opportunity to discuss your points further, which we would welcome the time to hear your thoughts, please speak to your HR team.
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