Does Warwick Castle pay their employees well?

According to anonymously submitted Glassdoor reviews, Warwick Castle employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Warwick Castle. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Warwick Castle?

67% of Warwick Castle employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Warwick Castle 3.4 out of 5 for work life balance, 3.6 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Warwick Castle?

Retail Host (7) , Food and Beverage (3) , Retail Sales Associate (3) , Actor/Performer (2) , Admissions (2) , Admissions Host (2) , Customer Service Assistant (2) , Event Host (2) , Food Service (2) , Hospitality Assistant (2)

What are the pros of working at Warwick Castle according to real employee reviews?

"Friendly staff and interesting shops to work in" ((in 4 reviews)); "good benefits" ((in 4 reviews)); "Beautiful place to work in." ((in 3 reviews)); "friendly staff and team that will always invite you back to work part" ((in 3 reviews))

What are the cons of working at Warwick Castle according to real employee reviews?

"Irregular hours" ((in 3 reviews)); "Pay could be better" ((in 3 reviews))

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Warwick Castle

Part of Merlin Entertainments

Warwick Castle Reviews

3.6

67% would recommend to a friend

(51 total reviews)

40% positive business outlook

Ratings by category

3.8

Diversity and inclusion

3.6

Culture and values

3.4

Work/Life balance

3.2

Senior management

3.0

Compensation and benefits

2.8

Career opportunities

Warwick Castle has an employee rating of 3.6 out of 5 stars, based on 51 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Warwick Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, entertainment and recreation industry (3.9 stars).

Reviews by job title

51 reviews

4.0

20 Jul 2024

Great for part time work

Food and beverage

Recommend

CEO approval

Business outlook

Pros

Lots of hours available during summer

Cons

Often difficult to take breaks at lunch time due to long customer queues

2.0

17 May 2017

A very good learning curve

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

It's a beautiful place full of character, history and lots of different types of people. You also get a Magic Pass that allows you to go to other Merlin attractions which your friends and family are allowed to use. There are staff do's and charity events you can go to and the summer party actually allows your friends and family to come in and enjoy the place as much as you do. It's a constant learning curve in very many ways and a good place to teach you just what hard work is like. Your customer service skills will improve significantly and if you move on to another job, you can really appreciate your new one with whatever it throws at you.

Cons

You will be worked hard with little thanks, the loyal ones are treated worse than the disloyal/useless ones. If you are off sick, they don't have backups in place and others are expected to pick up the slack. When you come back off sick, be prepared to defend yourself. If a customer is rude, harasses you or blatantly ignores the rules set in place, the management will always stick up for the customer and you are more likely to be penalised. HSE would have a field trip - some of the f&b staff know nothing about food hygiene.

2.0

29 Jan 2026

Employee treatment

F & b assistant

Recommend

CEO approval

Business outlook

Pros

there isn’t any pros tbh

Cons

don’t really care for the employees will hire anymore

Viewing 1 - 3 of 51 Reviews