Victoria's Secret reviews about "favoritism"

47% positive business outlook

Reviews by job title

211 reviews
5.0
28 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Friendly oriented environment Employee discounts and perks Flexible hours Chance to meet and interact with a variety of customers

Cons

High workload, long hours and standing on your feet Management issues: favoritism

4.0
22 Jul 2025
Recommend
CEO approval
Business outlook

Pros

The benefits, gratis, fun, relaxed, social, challenging, learning opportunities, career development.

Cons

High workload, overwhelming, high expectations, favoritism, constantly re-merchandising sales floor. RECOVERY.

2.0
22 Feb 2025

Inhumane honestly.

Recommend
CEO approval
Business outlook

Pros

Learn customer service skills, shipment, and floorset. The slight possibility of growth.

Cons

No water with you on the sales floor! But you’re expected to talk to the customers a lot, so dehydration happens a lot. They say you can go to the backroom for a sip whenever but that’s not true, there are too many demands from the customers and too many tasks for that to be realistically possible. You need a doctor’s note for any accommodations but they don’t provide health insurance so, as most associates are part time, most associates can’t afford a doctor to get a doctor’s note. Personal cell phones are not allowed to be on our person at any time. The pay is bad, just like any retail business. The raises do not keep up with inflation; not even remotely. So if there’s an emergency and you can’t go back for your personal belongings, you’ve essentially lost a $1000+ piece of technology that everyone needs to survive. Growth heavily depends on favoritism. District managers often prefer to hire out of network or district rather than hire in house (there are plenty of people willing and able to learn and grow that get overlooked and ignored), but then scratch their heads when those out of network hires have a hard time transitioning. There are too many hoops to jump through for a chance at a promotion. There’s a Learning Development Program, which is essentially a waste of time meant to keep the ambitious busy. There’s are some temporary assignment positions (TAP) that are that: temporary. Like “acting manager” most of those people don’t even get promoted to the actual managerial role. They simply get demoted back to associate and a candidate out of network gets hired for the actual position. The culture and values only represent how we’re expected to treat the customers, not how the company will treat us. I feel as much “better together” with the higher ups in my district as I would feel working with an incompetent coworker. I see how un “DEI” the company is when the management staff and those given *real* promotions tend to be NOT diverse hires. We have to “Love the Customer” but they are allowed to be horrible in return with few consequences. This job with all its nonsensical rules inspires no “Passion with a purpose.” Not even the big stores that earn the business more money than smaller stores have good hours. The company doesn’t give stores enough hours but expects a skeleton crew of 4 to get through 40 boxes of shipment in 5 hours. They also expect a skeleton crew to complete huge floorsets that change the entire store within two 5 hour shifts. This brand isn’t just a bra store. There are 5 main collections, a room dedicated to each. They expect 4 people to do the work of 8 or 10, and sell to that capacity as well; completely unrealistic and leads to burnout very quickly. Working here is a revolving door.

2.0
3 Jan 2025

Go where you feel appreciated

Recommend
CEO approval
Business outlook

Pros

Getting to help people feel more comfortable and confident in finding the perfect bra or lingerie

Cons

A lot of favoritism within management not really communicating only give negative feed back never appreciated. Rude to team members and customers

5.0
21 Oct 2024

Easy interview

Recommend
CEO approval
Business outlook

Pros

Coworkers are always the best

Cons

Sometimes there can be favoritism

3.0
15 Mar 2025
Recommend
CEO approval
Business outlook

Pros

-free product -experience in many areas that can be used for other jobs -interacting with customers if you are a people person -going to events and getting paid -nice dress code

Cons

-favoritism -limited hours (less than full time) -if business is not good, being sent home early. -

1.0
12 May 2025

Not Worth It

Recommend
CEO approval
Business outlook

Pros

WFH so you forget office culture and stick to them.

Cons

Worked at Victoria’s Secret, but turns out the real “secret” was how fake promises and favoritism run the place. Promotions? Oh, absolutely—they promise them faster than they deliver coffee. Actual delivery? Well, only if you’re fluent in the ancient art of bootlicking! Hierarchy? What’s that? It’s a free-for-all. No clear structure, zero accountability, and most people don’t even know what they’re working on or who they report to. It’s like a group project where no one read the assignment—but everyone thinks they’re the leader. And let’s not forget the cherry on top: after you leave, they ask you to pay extra for your own documents. Truly groundbreaking stuff. If you’re into confusion, false hope, and a work culture where mediocrity thrives as long as it’s loud—this is your dream company.

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