Verndale Reviews

3.5

63% would recommend to a friend

(112 total reviews)
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Chris Pisapia

75% approve of CEO

51% positive business outlook

Verndale has an employee rating of 3.5 out of 5 stars, based on 112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verndale employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

112 reviews
1.0
7 Dec 2017

What a Disaster - Especially LA

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Within the C Suite, the overall leadership and stewardship of the company isn't bad. They're smart, passionate about the business, and reasonable. But they're introverts. They'd prefer to dig into data than to rally the company. So they've assembled a team of trusted middle managers. These folks are more outspoken and have the full trust of the executive team. But is this middle management team that is extremely polarizin Verndale also does a decent job at training both in terms of external education as well as internal knowledge sharing.

Cons

- It's a Sitecore shop. If your dream is to build out highly templated sites over and over again, Verndale is a fine place. But the company lacks innovation and creativity. In fact, the way Verndale so minutely track hours and the constant budget pressures ensures a production line approach to solving problems. - The culture is quite oppressive and employees know they're being watched and billable time is paramount (8 hours per day for most employees). Think about that! If you have a team meeting or just have a large amount of internal emails to respond to or biz dev work, you won't meet your requirements or you'll have to work later to catch up. The results are easy to see. In LA there's a shuffleboard table that's hardly used, in Boston there's all kinds of games that just gather dust, and most people eat lunch at their desks. Everyone is constantly under the billable hours gun. The higher up you go the lower the billable requirement but make no mistake, it's something that permeates throughout most of the organization. - If you're applying for the LA office, two letters you will learn to hate. DB. He's the reason why the LA office has such a high turnover rate. He's not qualified to be a Co Managing Director. He truly symbolizes the problem with Verndale. He's an absolute die hard for the company and is loyal to a fault but he lacks the experience for the job he's placed in. He's insecure, micromanages, socially awkward, and lacks any sense of EQ. You have been warned! - Check their website. Do you see any minorities that live in the US? They may throw a token one up on the site once they read this post but, trust me, it's a very white crew with little advancements for minorities. - Fact: In 2015 we had to use PTO if we wanted Christmas Eve or New Years Eve off. There wasn't even a corporate wide announcement allowing the office to close earlier those days either. - Fact: When I worked there, there were two individuals from the Boston office who were promoted to VP level (VP of Frontend Dev and VP of Strategy) who left just months after being promoted. If that's not a red flag....

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Verndale Response
8y
Thank you for taking the time to write this review. We appreciate all feedback both positive and negative and are happy to address some of your mentioned concerns. We do not consider ourselves a "Sitecore Shop" as mentioned in your review. Verndale is a balanced full service digital experience agency that has deep expertise in multiple platform technologies including but not limited to Sitecore. We are however, quite proud of our long term relationship with Sitecore and the work we've done with the platform. You mention dissatisfaction in our billable time requirements. All agencies must maintain billable time requirements. It's a function of the agency world. It is true that we ask our employees to work 8 hours a day. However, we do offer a very reasonable “flex-hours” and work-from-home policy that allows employees to take advantage of being out of the office when “life happens”. In addition to our flex-hours, our generous PTO policy allows employees to earn up to 200 hours of time off plus 9 additional paid holidays. Working in the agency world is not for everyone. It is a very fast paced environment and as a result some people are not successful in that situation; while others thrive in it. We're always sorry to hear when an employee is dissatisfied with a fellow employee or manager, as was the case in your review. Although we do wish that every employee worked flawlessly with one another, we know that this cannot always be the case. All companies have working relationships at a variety of satisfaction levels. It's important to us to do everything we can to improve any internal dissatisfaction between all employees. At Verndale we work towards this by holding recurring one on one meetings between employees and their managers; conducting 360 degree employee reviews; hosting quarterly professional management trainings on a variety of topics (some of which include emotional intelligence, accountability, coaching and presentation skills) and holding recurring one on one meetings between managers and the Executives. You've mentioned there is a lack of minority representation at Verndale. We understand the importance and value of having a diverse representation of cultures and backgrounds in our company. In our LA office alone 40% of the employees are non-white and 40% are female which is close to our global numbers of 41% non-white and 32% female. One of Verndales top values is respecting others. Our office environment is one where people of different backgrounds, cultures, sexualities and religions are working together. Your last concern was regarding two employees leaving the company shortly after being promoted. It's always hard to see a valued employee seek a different path. Anytime someone voluntarily leaves the company we take a long hard look at the reasons why to determine if different decisions could have resulted in a different outcome. Sometimes the answer is yes. But sometimes people leave for a career change, to leave the agency world, to work closer to home, or for numerous other reasons. On the flip side, we also have past employees return to Verndale. Two of our recent LA additions were employees who've worked for Verndale in the past and chose to return. As I mentioned earlier, we always appreciate candidate feedback and welcome constructive criticism. It is great to have this forum to respond to such concerns. We encourage anyone reading this review to take the time to look at our many other reviews to see a more balanced snapshot of the company's pros and cons. Sincerely, Megan Priest SVP, Human Resources Verndale
1.0
26 Apr 2016

Typical agency; high stress, high turn over, lots of perks

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-The pay, perks and benefits are the best aspects. Great health, life, vision and dental insurance, health deductible is covered by the company. Snacks and drinks are usually in stock. Free lunch every last day of the week (i.e. usually Friday) and when the rest of the city is in a state of emergency but the office is still open and people are required to work (i.e. snow storms). -Some dogs in the office are calming (others are more distracting). -The office will sometimes do pot-lucks or BBQs. -It's a typical agency; high stress, high turn over, lots of perks to try and make up for it. You work with a wide range of clients (mostly enterprise level). As far as the work produced it is extremely complicated but takes multiple attempts to get it right. A good company for people that want to spend their free time at work and/or with co-workers.

Cons

-Difficult to focus due to the open floor plan and other people's conversations, phone calls, ad hoc meetings, bantering, dogs, people playing with or yelling at dogs and people with loud headphones. -Some good ideas from the executives but poor application and they ultimately get abandoned or changed in a couple months. The mentality is that the next tool or software will fix all the problems at the company and while implementing and defining the process new issues are found. -The common areas in the Boston office are filthy, people don't clean up after themselves. Lots of stains in the rugs from dog urine or people just not cleaning their spills. Fruit flies and ants get to be a problem when people store food at their desks. The refrigerator is often full of molding food because people don't throw out their leftovers/old lunches. Water, coffee, popcorn and other food dispensers are rarely cleaned so there's usually a film on these but they remain in use. -The office is dated but has some updated/modern areas. Dogs and people will walk by and the floor/monitors will shake. The fire alarm has been known to go off for no reason. The building is in an area with garbage all over the streets. The area is supposedly "up and coming" so there's a fair amount of construction taking place in the neighborhood but ultimately it's a dated and dirty building that isn't maintained. -Unless you're a department manager employees need to find on-street parking. Cars left overnight are frequently broken into. The streets around the building are always covered with broken glass from car windows. Employee cars are often towed due to street cleaning. Parking in the winter is extremely difficult as the sidewalks and roads are covered in snow. Sidewalks in the area are usually not shoveled meaning people are forced to walk in the road. -A good allegory for the company is that there are 4 "employee parking" spots in the lot and the partners (who own the building/lot) take up 2 of them every day. There's an illusion of incentive and reward but ultimately the comfort/development of the employee is not a priority. That being said there is an official incentive program that rewards working late/extra billable work, basically if you work an additional 20 billable hours you get a $100 gift card. -There is a volunteer initiative where people can give back to the community. Sounds great except people are required to make up the volunteer hours to hit their billable target for the week. -The sales process is "just to get to the table" so estimates are too low given the company's overhead and process. Projects are usually undersold to end up impacting timeline and scope down the road. -For a company that usually has 3+ dogs in the office every day there is a lot of food lying around. One dog was hospitalized due to eating things off the floor. Larger dogs can eat out of the smaller trash cans that are on the floor. -Project managers are expected to work 50+ hours and weekends. Working on weekends is the primary way of getting recognition for anyone. People usually have to work extra hours because the projects are poorly defined or undersold and cannot be fixed/billed on normal time. -Processes change too frequently to accurately define what/who is needed for a project and how it will progress. Each department has their own way of doing things and will break from any semblance of a standardized process. -People aren't usually treated as individuals but rather as replaceable resources. These resources are swapped on projects as needed resulting in momentum and knowledge loss. Outside of the technology departments there is little concern about people's personal development and training is minimal; it's basically sink or swim. -All that being said if you do work the 50+ hours a week and get along with management employees can be promoted extremely quickly.

1.0
30 Mar 2016

Reviews say it all-don't consider working here

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free candy is really the only Pro I can think of but once you gain weight between all the junk food and stress, it's really not worth it.

Cons

I have a laundry list of reasons to not work here. The other reviews really sum it up well. It is a high school environment filled with gossip-a lot of gossip and you only get "in" on all the gossip if you go out partying/drinking with your co-workers. If that's not your thing, then you are considered an outsider. There are really no polices around anything-including employee relationships which can get very uncomfortable and awkward especially at company outing events. HR will try to get you in with a somewhat higher salary but don't take their word for it. They promote a 9-5 work environment but this is not true. People work like slaves on crazy hours and there really is no appreciation for it. Management is another issue-they only promote you if you are liked or favored. The office culture is terrible and the turnover is honestly nothing I have ever seen before. I would estimate about 1-2 employees either quitting or getting fired weekly. I remember when I first started we had about 4 in one week and management had a talk with us that even though it's perceived negative it isn't what you think it is. Also, most of these people leave within 1-2 months of working there because they realize how terrible it is working at Verndale. Most of them even go back to their old employers which is not very common-you can imagine how much you have to dislike your new job only to go back to your previous employer. The dog friendly atmosphere is not what you think it is-it gets pretty nasty there. Not very professional. Anyways, I can go on and on, but if you decide to take the job despite all the negative reviews, you regret it.

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Glassdoor has 121 Verndale reviews submitted anonymously by Verndale employees. Read employee reviews and ratings on Glassdoor to decide if Verndale is right for you.