Does UserGems pay their employees well?

According to anonymously submitted Glassdoor reviews, UserGems employees rate their compensation and benefits as 4.7 out of 5. Find out more about salaries and benefits at UserGems. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at UserGems?

95% of UserGems employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UserGems 4.7 out of 5 for work life balance, 4.9 for culture and values and 4.8 for career opportunities.

What are the top reviewed jobs at UserGems?

Senior Customer Success Manager (5) , Account Executive (4) , Software Engineer (3) , Account Development Representative (2) , Director of Demand Generation (2) , Senior Account Executive (2) , Senior Adr (2)

What are the pros of working at UserGems according to real employee reviews?

"Great leadership" ((in 8 reviews)); "Great colleagues" ((in 5 reviews)); "Great leadership team" ((in 4 reviews)); "Great culture on the sales team (best I’ve been apart of)." ((in 4 reviews)); "complete autonomy over your role and clients" ((in 3 reviews))

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UserGems

UserGems Reviews

4.8

95% would recommend to a friend

(32 total reviews)

Christian Kletzl

100% approve of CEO

96% positive business outlook

Ratings by category

4.9

Culture and values

4.8

Diversity and inclusion

4.8

Senior management

4.8

Career opportunities

4.7

Work/Life balance

4.7

Compensation and benefits

UserGems has an employee rating of 4.8 out of 5 stars, based on 32 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UserGems employee rating is 25% above average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

32 reviews

5.0

9 Feb 2026

Great place to work if you're motivated and willing to learn

Account development representative

Recommend

CEO approval

Business outlook

Pros

Solid leadership team and training to enable product knowledge

Cons

Make your own pipeline, could be a positive but you control your own fate here.

5.0

12 Oct 2025

Great leadership, culture and product

Account executive

Recommend

CEO approval

Business outlook

Pros

- Great culture on the sales team (best I’ve been apart of). Every rep on the team is willing to help and is humble - Smart sales leadership that provides incredibly actionable feedback - ELT is boots on the ground and willing to help close deals - ELT is smart and adapts quickly to changing market conditions - Great product - Great engineering team that constantly rolls out new features

Cons

- GTM tech is a crowded space and there’s a lot of uncertainty in the market right now - minimal sales enablement and training

5.0

10 Oct 2025

Best experience

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

-awesome colleagues that are humble, hardworking, and fun to work with -transparent leadership -killer product in a growing market

Cons

-there's constant change so you have to be willing to work through ambiguity -because of the pace of change, there's not much documentation and enablement

Viewing 1 - 3 of 32 Reviews

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Jobs at UserGems

Senior Account Executive (Mid-market)

Remote

US$192K - US$192K /yr

(Employer provided)

View job

Senior Security Engineer