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      UpGuard

      Engaged employer

      UpGuard Reviews

      4.1

      73% would recommend to a friend

      (109 total reviews)

      Mike Baukes

      78% approve of CEO

      77% positive business outlook

      Ratings by category

      4.3

      Work/Life balance

      4.2

      Compensation and benefits

      4.2

      Career opportunities

      4.1

      Culture and values

      4.1

      Diversity and inclusion

      4.0

      Senior management

      UpGuard has an employee rating of 4.1 out of 5 stars, based on 109 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UpGuard employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      109 reviews
      1.0
      5 Dec 2017

      They wrote their own ticket home

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      When the going was good this place was great. The culture, the teams, the vision, the product, the benefits – all of it was firing on all cylinders and it appeared as though it was the dream job. That’s because it was the dream job. The old office was small but it made us all closer and it was the best job you could have imagined. It was like going to work with your friends everyday working on an incredible product. We all hustled and believed in the company’s vision together but then....

      Cons

      The culture shifted when toxic people were hired and given the keys to the castle. Then a product pivot that no one was prepared for nor could sell happened. Then here came two rounds of layoffs, the last layoff included most of the company. Including almost all of the team that built the company from nothing. The dream was officially dead on arrival. But those toxic leaders remained untouched.

      1.0
      23 Mar 2021

      Poor experience with management. Uncertain product future. Some lovely people.

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      There are some great people in various departments. Marketing and product design is excellent.

      Cons

      UpGuard has an employee tenure of 0.8 years according to LinkedIn. This is the lowest in the many fields it now designs products for. How then does it have a 5-star glass door rating? The obvious answer is people at UpGuard are writing many of these false reviews. If UpGuard is doing this, can you really trust them? If you are thinking of working here, do your research and understand the history of this company. I should have listened more to the existing and past staff - not just the people hiring me. Learn from my mistake and understand what their original investments were for, and what they do now. - Did you know a high percentage of its workforce was abruptly fired several years ago? Ask past staff about this. Ask UpGuard about it. - What has changed since then? -  Is leadership different? UpGuard is rapidly hiring. This time, with multiple product offerings but failing in the Forrester Wave. The market considers UpGuard to sub-par. They sell on price and marketing spin.- Does the balance sheet justify this employee growth? - What will happen to the new staff when the numbers catch-up? Think about this carefully, and listen to your instinct. Unfortunately for UpGuard, exaggerating numbers, logos, experience, and roadmap is their legacy.

      avatar
      UpGuard Response
      5y
      I must admit to being a little confused about this review, as all the points you raise have explanations that someone working for us would understand. For the record: * We have a low average tenure because we almost tripled in headcount over the past year. I would suggest turnover as a much more relevant statistic. Ours is incredibly low, which I'm sure you're aware of. * We chose not to participate in the Forrester Wave. * You're surrounded by the authors of the other reviews. Please ask around if you have an issue with their veracity. As for what happened to the company in 2017, there is background regarding this that we have never hidden from employees. It comes up - and we're open about it - in interviews as well, so to any prospective candidates reading this please do as this reviewer says and ask. I'm more than happy to give you the background myself. - Alan, Co-CEO
      1.0
      2 Dec 2017

      Poor Leadership

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Innovative technology. Initially reviewing the technology will garner positive reviews. The move to CyberRisk is a positive one and the company finally viewing themselves as a security company is long in coming.

      Cons

      Leadership has been recently undone by a series of layoffs eliminating all thought leadership beyond the CEO. The CEO is an unprofessional bully - shortsighted at best to appreciate the talent he has to make his vision come through. The CEO will insert himself in all levels of the business whether you like it or not, look to take over the discussion - whatever it is. and promote people with zero experience to leadership. If this wasn't so tragic it would be comedic. This company is doomed to failure via the CEO's complete inability to see himself and how he comes across to people.

      Viewing 1 - 3 of 109 Reviews
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      ReviewsUpGuard reviews

      Glassdoor has 116 UpGuard reviews submitted anonymously by UpGuard employees. Read employee reviews and ratings on Glassdoor to decide if UpGuard is right for you.