UniFirst Reviews

3.5

62% would recommend to a friend

(2,523 total reviews)
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Steven S. Sintros

72% approve of CEO

55% positive business outlook

UniFirst has an employee rating of 3.5 out of 5 stars, based on 2,523 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UniFirst employee rating is in line with the average (within 1 standard deviation) for employers within the Personal consumer services industry (3.6 stars).

Reviews by job title

3K reviews
5.0
3 Jan 2018
Recommend
CEO approval
Business outlook

Pros

I actually left UniFirst after a little less than 2 years. Most of the reps on the team I started with had left and I felt it was my turn. The grass was not greener. Was welcomed back and have been loving it ever since. Potential to make six figures if you work hard and take advantage of commission multipliers. Very nice Presidents Club trip for top performers. Almost total and complete freedom to dictate your schedule (we are required to be in the office 1.5 days a week). One of the fastest growing locations within the company. Base salary, unlimited commissions, laptop, gas and cellphone allowance. Good training program and support from management. Opportunity for base salary pay raises and promotions your first year (major promotions into management typically require relocation). Not for everyone, but I truly love the job and the people I work with and for. CEO is as down to earth and humble as you can get. Regional Sales Manager is hands-on, energetic and helpful. Branch Manager is sales friendly (former U1st Sales Rep and Sales Manager) and a great motivator and mentor. Sales Manager is a former P-Club rep who knows the job. 2 Sales Reps, Sales Manager and Branch Manager all qualified for P-Club in 2017. Great sales culture!

Cons

It can be a grind. To make it to P-Club, you’ll put in some very early mornings and some very late nights on a very frequent basis. Lots of prospecting via cold calling, phone calls and emails. If you can’t handle rejection and cold calls, this is not the job for you. Despite the high income potential and flexibility to dictate your schedule, turnover on the sales team has been high (service team has very low turnover). Selling products and services that most businesses place a low priority on can be tough, but it can be done. Many people leave too soon.

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UniFirst Response
8y
Thank you for your review and welcome back to the team! We often see UniFirst “family members” come back after exploring other opportunities and they say exactly the same thing. We guess that drinking the “green koolaid” has made our grass a little greener than others. ; ) We are so happy to hear how supportive your team is in Louisville, KY. Sending that many people to Presidents Club is a huge achievement and you should all be very proud. We agree that this role isn’t for everybody, but those that put in the time and effort can really go far. And don’t worry we are already working on the MS Dynamics Mobile release!
5.0
17 Jun 2015
Recommend
CEO approval
Business outlook

Pros

I have spent the last nine years of my sales career with the UniFirst Corporation and have been fortunate enough to watch our company grow. You can see the growth of our company in terms of revenue and profit as an outsider looking in, but you cannot see the growth and development we have made in our people, our products, and our services that our internal Team Partners have an opportunity to utilize. The training and on-boarding is a high valued asset for anyone seeking a formal sales training program whether they have selling experience or not. In our experience, this training has provided our sales group with the opportunity to further their career with UniFirst or with another organization after they have embraced the program and have spent 3-5 years in the position. Regardless of the direction you are looking to take your selling career, UniFirst will help you get there.

Cons

As a new Sales Representative, you have to understand and commit to the development path that is put in place for you. Your first year is about taking the deep-dive into the position, our industry, and understanding how to succeed. Your second year is focused on increased strategy and sales development, and your third year and beyond is when you will fully understand how to win and will have the ability to do so. When you're starting a new career with us, you have to understand that the first year is the slowest return for your investment. You will put in the most time in your first year with the lowest income you will likely earn during your experience with us. If you can understand your own journey and what the reality of the first year is and also understand that this is the slowest return for your sales leader as they will invest more time, training, and patience into you with your lightest year of sales. Lastly, the company will not only invest in your salary and benefits, but they also provide you with increased attention from the Sales Training department in your first year which makes it the company's highest sales cost ratio they will experience during your time as a Sales Representative. If you are able to understand the journey required and realize that your sales leader and UniFirst is willing to take that journey with you, this "con" can turn into a positive experience and learning opportunity.

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UniFirst Response
10y
Thank you for your feedback and your years of service! We value our employees and understand that a strong training program is important to success. We are happy to hear you value our training programs as well. As a company, we continue to grow and we attribute this growth to dedicated employees like you! We completely agree with the development path you outlined for a new Salesperson and we reward their hard work and commitment with our Year 1 Sales Ramp-Up Bonus Program. In addition, we do offer many career opportunities both in the Sales Department and elsewhere within the organization as we are always looking to promote from within.
5.0
28 Oct 2016

Great Place to Work!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

UniFirst provides the opportunity needed to get started in outside sales. The training provided is excellent and it gives you to tools you need to be successful. You will go through the entire sales cycle from prospect to customer in all sales you make. There is no place that will top the experience that you will receive at UniFirst.

Cons

The only con would be that if you are not a self starter, driven and motivated for success then UniFirst is not the place for you. If you have all of those traits then this is the place to be!

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UniFirst Response
9y
Thank you for your feedback! At UniFirst we really pride ourselves on offering World Class Sales Training. We want to give our Team Partners all of the tools and training necessary to grow and have a rewarding future. And we definitely agree that being a self-starter, driven, and motivated are essential traits to a successful Sales Career here!
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