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Thank you for taking the time to provide feedback on your experiences at UXReactor. While we appreciate your positive feedback on learning and well-structured policies, we respectfully disagree with some of the other issues you raised.
We take pride in our culture of growth and have received great feedback from many teammates who appreciate the positive and collaborative environment we have created over the years. We have a strong and capable group of leaders who live with our core values
and are knowledgeable, experienced, and committed to the success of teammates and the organization. As a matter of fact, everyone in our nurturing system, regardless of her role, is periodically assessed on our core values and mindset to ensure cultural fit and alignment. We acknowledge that there may be some differences in opinion among teammates, but we don’t tolerate any type of politics from teammates or leaders. Everyone in the organization, including the leadership team, is assessed on the core values. For those who don’t embrace our core values, we respectfully let go of them, even if it is a leader in the organization.
As for your feedback about bias and unfair judgments, we ensure everyone is assessed equally on cultural fit and technical skills using qualitative and quantitative methods. In fact, to prevent any bias, we run the 360 degrees feedback twice a year, where leaders and peers assess everyone they've worked with.
Regarding your comment about termination without notice or explanation, we take our ethical responsibilities and legal obligations seriously, and we ensure that all terminations are conducted in accordance with our policies and local laws. We have a clear evaluation process and work with teammates to provide feedback and support to help them succeed. However, we also recognize that sometimes they may not be a value match or may not be meeting the expectations of their role, and in those cases, we do need to make difficult decisions. Regardless of why someone leaves our team, we treat everyone with respect and dignity.
We ensure that our team and other supporting systems work synchronously across all locations. We also know that sometimes, due to delivery deadlines, there might be less time to work on the craft, so we have a no-meeting day every Wednesday, where teammates can work from home. We have also implemented "Golden hours for Overlaps" that ensure all teammates have dedicated time to collaborate and communicate across the locations during regular business hours. We have received positive feedback on this initiative from most of our current teammates.
We understand that every teammate's experience is unique, and we would welcome the opportunity to discuss your concerns in more detail. We remain committed to creating a positive, supportive, and inclusive workplace for all teammates.