Does UTP Merchant Services pay their employees well?

According to anonymously submitted Glassdoor reviews, UTP Merchant Services employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at UTP Merchant Services. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at UTP Merchant Services?

62% of UTP Merchant Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UTP Merchant Services 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at UTP Merchant Services?

Telesales Executive (13) , Telesales Agent (5) , Business Development Manager (4) , Operations Administrator (4) , TELESALES Representative (4) , Appointment Setter (3) , Account Manager (2) , Team Leader (2)

What are the pros of working at UTP Merchant Services according to real employee reviews?

"This company is a very professional and fun place to work, Bradley the team leader is great at his job, good to pick up tips off, down to earth guy, as well as when it comes to training up new comers, helped me get settled in very quickly and offered support through the way, Amelia the manager is also great at her job, very helpful and understanding, all the team is very welcoming and friendly, recommended this company to anyone wanting a career within sales" ((in 5 reviews)); "Commission good and paid on time" ((in 5 reviews)); "brilliant people" ((in 5 reviews)); "Friendly staff" ((in 4 reviews)); "Innovative application process for customers and good training." ((in 3 reviews))

What are the cons of working at UTP Merchant Services according to real employee reviews?

"A disheartening place to work with bad management" ((in 5 reviews)); "Salaries are appalling!" ((in 3 reviews))

UTP Merchant Services Reviews

3.5

62% would recommend to a friend

(80 total reviews)

Michael Ault

65% approve of CEO

59% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (80 reviews)

UTP Merchant Services has an employee rating of 3.5 out of 5 stars, based on 80 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UTP Merchant Services employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

80 reviews

3.0

24 Apr 2026

Low salary

Account manager

Recommend

CEO approval

Business outlook

Pros

Free breakfast on friday Early off on friday

Cons

Low salary rate Internal politics

3.0

7 Jan 2026

Decent place to work

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Supporting team Friendly staff Laid back environment

Cons

Communication within the business Not generous with bonuses/pay rises Not a lot of room for growth within business

2.0

17 Apr 2025

Disorganised

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

The breakfast was there every friday

Cons

Very disorganised company to work for

UTP Merchant Services Response

1y

Thank you for leaving your review. For us to better understand your rating and comments it would useful for us to know which department you worked in and what areas of the company you found to be disorganised. Reviews can only be beneficial if enough context is given for us to review and make any relevant changes. It would be useful if you could please send more detail to me at laura.astle@utpgroup.co.uk Many thanks

Viewing 1 - 3 of 80 Reviews

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