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UTC Aerospace Systems

Now known as Collins Aerospace

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UTC Aerospace Systems Reviews

3.2

56% would recommend to a friend

(1,159 total reviews)
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David Gitlin

74% approve of CEO

44% positive business outlook

UTC Aerospace Systems has an employee rating of 3.2 out of 5 stars, based on 1,159 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UTC Aerospace Systems employee rating is in line with the average (within 1 standard deviation) for employers within the Aerospace and defence industry (3.6 stars).

Reviews by job title

1K reviews
2.0
2 Feb 2017
Recommend
CEO approval
Business outlook

Pros

Employee Scholar Program - full coverage for bachelors and masters (PhD takes an act of congress). New parental leave policy - 12 weeks for birthing moms, 4 weeks for non-birthing parent, plus adoption coverage. Be aware that you may still get hassled by the old school leadership for actually taking this leave. New "UTC Flex" policy - supposed flexible employee work schedules, including telecommuting. Watch out though, it is brand new and it is only available if your supervisor buys in, and many old school leaders don't believe in this concept. New vacation policy - 3 weeks starting, 4 weeks after 10 years. Yes, this is actually an improvement (was 2 weeks starting, 3 weeks after 5 years, 4 weeks after 15 years). Ability to "buy" 1 extra week of vacation. A nice option for new-hires, as the bought week is front loaded, where as the normal vacation is accrued. Still some cool engineering and advanced tech to work on, but be aware new development is starting to fizzle out, and much of the work is becoming sustaining.

Cons

The investors and the stock price are king, and everything else is subject to policy, process, and control to maintain the quarterly results and forecasts (short term strategy). Employees are pieces of the game, where the “human capital” can (and is) adjusted ad hoc to ensure the bottom line is protected. They have done away with the Gainshare bonus program, employee stock purchase plan, and annual merit raises are never guaranteed. In the past couple of years, the company has implemented several voluntary and involuntary reductions in force (i.e. layoffs), and the next one could always be just around the corner dependent on the latest quarterly numbers and the lack of near term new business prospects. In 2016, the US based work force was forced into a 2% pay reduction and furlough program. Culture - old school, "my way or the highway" mentality. Very risk averse, process driven, and leadership are afraid to send bad news or challenges up the chain of command. Corporate policy seemingly based on a 10/90 rule rather than the traditional 80/20 rule (i.e. blanket policies intended to protect against the 10, and the 90 just have to deal with it). Little concrete strategy from senior leadership as to how to deal with changing market conditions, little near-term new business, and the ever shrinking list of customers. Restrictive HR policies prevent negotiation for new-hire and internal offers, and there is significant distrust with that group due to poor communication, political behavior, and secretive performance management tools and programs. Major retention problem – experienced baby boomers are advancing their retirements, highly motivated and skilled 10-15 year succession plan employees are leaving in droves, and new 1-5 year high-potential employees are jumping out after only a few years. Local executives responding to the retention problems by actually saying "they're all traitors and not suitable for being UTC employees anyways". That type of response is very telling of the culture, particularly when spoken about loyal employees driven away by a poor business environment, meanwhile refusing to acknowledge the need for a change solution. Red tape, red tape, red tape. One can't get anything done without 10+ different approvers locally, and even more at the corporate level (seriously, it can take 25+ signatures to get ANYTHING approved, and EVERYTHING requires some form of approval). Local executives are rarely aligned with each other and don't back each other up, and that is felt at every level below them. Poor linkage between local and corporate levels. Again, very risk averse, little autonomy, and “CYA” mentality. Medical benefits - Be aware that they now only offer high deductible plans with LUDICROUSLY HIGH deductibles and max out-of-pocket (OOP). An optional HSA is available as well, but there is no UTC contribution to the HSA, and the IRS maximum annual contribution to HSA’s is less than the lowest OOP plan (i.e. it is wise to budget not only the HSA contributions, but also the delta between max OOP and the max IRS HSA amount…a significant hit to the take-home). As an example, the most cost effective “employee+family” plan in 2017 (assuming “normal” medical expenses) features $68/paycheck premiums (not so bad) along with a $13,100 max OOP (yikes!!), all of which must be paid out of pocket at straight-up negotiated rates direct to your doctor/hospital/pharmacy/etc prior to the plan paying out 100%. For most “normal/healthy” users, that number is nearly impossible to achieve in a typical year and thus the employee (not the company/insurance) is always paying out of pocket either via HSA or checkbook…hardly a “benefit”.

3.0
24 Mar 2016
Recommend
CEO approval
Business outlook

Pros

Fully paid post graduate education with no conditions after graduating. Advancement opportunities if connected with the old guard. Possibility of working at any of the UTC affiliate companies all over the US or the World. Flexibility in changing roles and functions.

Cons

Constant layoffs, and plummeting employee morale. Data managing and database tools are largely excel based with very little importance placed on a consistent and robust ERP system. Current ERP system is used more as a compliance check-the-box rather than the basis for efficient data analysis. Driven purely by UTC stock price at quarter end. If financial analysts don't like the numbers UTC must show how they will reduce costs to please them, usually by cutting jobs and overloading the remaining employee base.

1.0
7 Aug 2018
Recommend
CEO approval
Business outlook

Pros

San Diego. Traffic is good "going down" to Chula Vista plant, which is ironically also where that division is headed (down). Cafeteria has good food. Lots of work for way too few employees (the UTC way, squeeze the John Q. Public worker to make the corporate 1% filthy, filthy rich) because lots of people have either quit or got laid off since the UTC corporation basically ruined what was once an outstanding company. If you can somehow come up with $12,500 of spare cash year after year in San Diego you can have "full healthcare coverage" while corporate individuals make that in one day, year after year.

Cons

Goodrich was once a very respected company and a great place to work. Yearly bonuses, no yearly systematic layoffs of exactly 50 at a time (state law maximum), a non-hostile work environment, etc. Now, after UTC acquired Goodrich several years back, it's all Wall Street. Several years of layoffs and people voluntarily quitting a toxic work environment has left a horrible work environment. UTC built a plant in Mexicali, MX 2 hours away to move what's left of the division there in a few years. Layoffs rumored for in the fall. The stock holder always gets paid first, who cares about ruining others lives with 15 minutes notice. What's left is really interesting. Some extremely competent and professional origional Goodrich management still there, which is required for complex nacelle design engineering. Unfortunately, this is paired next to some extremely incompetent and unprofessonal "management", who are still there for several reasons: 1) You are original incompetent/unqualified Goodrich people who golf/hang out/have Sunday brunch with the correct person, 2) you are a minority, female, or into that LGBTQ stuff, 3) you are desparate because you know thier's no future there and are trying to make a few more dimes to survive in San Diego with your 3% "raises". At UTC here, the word "Manager" can be a very "special" title. A few small biz-jet programs popped up, probably the last crutch the site will see, but other than that it's maybe got a few years left. Soon only defense aerospace will exist in California, which does make sense from a business point of view. Until that ends, it's a red-tape, follow new standard ACE processes, fill in red dot green dots dail for "accomplishments" and "stretch goals", etc. Again, if not for San Diego, the place would be a ghost town by now.

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