Turnitin Reviews

4.1

81% would recommend to a friend

(299 total reviews)
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Chris Caren

97% approve of CEO

76% positive business outlook

Turnitin has an employee rating of 4.1 out of 5 stars, based on 299 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Turnitin employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

299 reviews
1.0
8 Dec 2016
Recommend
CEO approval
Business outlook

Pros

There are some generally wonderful people at Turnitin, although a vast majority of them are leaving in droves.

Cons

Where to start? Turnitin is not like any other tech company. Whereas other Bay Area tech companies value entrepreneurship, growth, and risk-taking, Turnitin is run by a conservative c-suite that rarely takes meaningful risks and has little interest in making a large scale impact in the Ed Tech field. This is a company that sells software to schools, not a true Ed Tech company; there is a difference. The technology is ancient and riddled with tech debt. In addition, the engineering team has a tough time taking on meaningful projects because they spend most of their time and resources maintaining a relic of a tech stack that's littered with vestigial code and a database that requires an ungodly level of SQL knowledge to make any meaningful queries. And how about the culture? Turnitin is a company that makes large decisions behind closed doors and rarely involves rank and file employees with decisions that directly impact them. I remember that time they decided to develop core values - seemingly overnight - foist them upon the employees, and rarely bring them up in the future. While the CEO is a well meaning person, he's rarely involved in the well-being of individual contributors and there is a major disconnect between him and the rest of the org. The overall culture is politically toxic - I'm not the first reviewer to mention this - and any semblance of a meritocracy is a thinly veiled attempt to hide a company and managerial team that has real issues identifying and retaining top industry talent. As acidic as this may sound, you have to wonder why the median age at Turnitin is so much higher than the rest of the industry. Young talent is not fostered and new thinking - which the company desperately needs - is never given a voice. In terms of career growth, there's little to none. Leveling charts are few and far between and there is no actual commitment to lateral or vertical movement of employees. This would explain why people are leaving the company in order to actually move into roles that challenge and suit them. Capable employees are fired arbitrarily and "lifers" are kept onboard regardless of their ability. This is a company where people go to cash out, not begin their careers. So, avoid this company. Work somewhere where you feel needed and where you'll actually have room to grow.

1.0
9 Aug 2016

Very high risk

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good place if you report directly to C-Suite.

Cons

Minus those the report to C-suite, employees are not valued HR promotes a culture of fear and is not open to feedback - expect some form of indirect retaliation that may never cross the line of harassment but will make anyone feel very uncomfortable Inappropriate health benefits were offered to employees during open enrollment (HSA offered when employees were not eligible) with little or no help from the Company when employees tried to unwind the mistake - employees lost lots of money (with the Company trying to sweep the issue under the rug) Minus one or two good leaders (that the Company lost), senior leadership does not demonstrate true leadership, is often highly sarcastic and leaves managers to unwind and decipher messages that are not clear - unfortunately, C-suite lets it happen and hasn't done much to prevent it resulting in the loss of quality employees No career path Lots of covering up of serious morale and trust issues related to a lack of basic professionalism No work/life balance - do not ever expect to work from home (that is only reserved for those that report to C-suite) and expect to receive lots of pressure for any flexibility Control and individual contributors more important that any sense of team - very high risk as senior leadership will ignore the team's suggestions and the team is often stuck unwinding a big mess.

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Turnitin Response
9y
I am very sorry that you had a negative experience during your tenure at Turnitin, and appreciate the feedback. We strive to be flexible and understanding of employee needs, and to the degree that wasn’t your personal experience, it’s regrettable and I apologize. We offer competitive benefits generally, and while not every position offers the flexibility to work remotely, we do our best to balance the needs of the business with the needs of our team members. As you know, the HSA issue you reference was a mistake on part of our vendor, and we committed to keeping our employees whole. I believe we have done that, but if you feel that you are out of pocket, get back in touch and we’ll certainly make that right.
1.0
28 Nov 2022

Worst experience in my career - toxic culture

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote first working is the only pro

Cons

The company is still trying build on how great it used to be working there - unfortunately it is a toxic place now. - Employees are overworked and overtime is a constant expectation, terrible work life balance - Unfortunately there are some toxic individuals in senior leadership level and the shocking behaviour seem to be tolerated by the highest level of leaders; anyone who tries to stand up against will swiftly be managed out from the business - Low morale and team engagement in quite a big part of the business - Product and sales are well out of sync - Pay is trailing below market, salaries based on location not on input/output and capability; below par benefits - High turnover, including recent starters who leave as soon as they realise how unsupportive the environment is - People team and senior leadership promoting values that exist on paper only, they fall short on fostering a fair and inclusive culture - Minimal ownership and autonomy in role, it feels employees are just head down following instructions - Promotion and career progression seem to work only on a friends basis

Viewing 1 - 3 of 299 Reviews

Glassdoor has 316 Turnitin reviews submitted anonymously by Turnitin employees. Read employee reviews and ratings on Glassdoor to decide if Turnitin is right for you.