Reviews by job title

27 reviews
3.0
18 Sept 2024

So-So

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good vacation time, great people

Cons

Leadership is disorganized, no real opportunity for growth

4.0
2 Nov 2022

Customer Support Specialist

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great culture remote work which is always a plus CFO events

Cons

very low pay and very little growth opportunity

avatar
TourRadar Response
2y
Hi there! Firstly, we appreciate you taking the time to share your honest feedback with us on Glassdoor. We've recently begun a more diligent process to respond to and learn from these insights from both past and current team members, so please accept our apologies for any delay in addressing your review. We're truly glad to hear you appreciate the flexibility we enjoy at TourRadar and that you've enjoyed participating in our legendary CFO events - we certainly agree that these are some of the things we also love about life at TR! If you're comfortable doing so, we'd greatly value the opportunity to discuss your career aspirations and expectations in greater detail. Have you expressed your developmental goals to your team lead? Are there specific areas you're keen on expanding or any new skills you're eager to acquire? Our TA team member responsible for CS, Michelle du Plessis, would be more than happy to have this conversation with you via Slack. Alternatively, if you'd prefer to communicate your thoughts and suggestions anonymously, we have created a secure and confidential space just for that. Please feel free to use this link and we'll directly address your concerns: https://freesuggestionbox.com/pub/acysvnf Your feedback is instrumental to us in making sure we are agile and doing the best we can for the talents that make up our global team. We naturally want to ensure all our team members have access to the necessary resources for their personal and professional growth, and we're confident that our CS leadership shares this vision. Let's work together to discover the best ways to support your career goals. We're all ears and eager to hear more from you. Stay connected, Your People Team
1.0
22 Jan 2021
Recommend
CEO approval
Business outlook

Pros

The pros given are to make you forget you're underpaid. Some of the people there were cool. There were potential opportunities to do office swaps with international colleagues in Canada and Austria.

Cons

Overworked, underpaid, no incentives, politics galore, a bunch of men in charge who have a clear disregard for women.

3.0
3 Apr 2022

A lot has changed

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some opportunities available to grow Exposed to different events, conferences, and tour operators & DMOs

Cons

Not fair compensated The customer support team was poorly treated

3.0
4 Dec 2024

A lot of heart, plagued by recurrent strategic concerns

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- phenomenal colleagues - flexibility - development opportunities - supportive HR team

Cons

- authoritarian leadership team - resistance to change/initiatives

4.0
1 Nov 2022

Great culture and opportunities to make impact

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The friendships and bonds I made during my time at TourRadar were rare and I don't believe could be replicated in other environments. People were encouraged to bring their whole selves to work and the team collaborated really well. With the company being a tech startup, there were lots of opportunities to learn, make an impact, and have free reign over the projects you worked on.

Cons

The team is spread out across North America, Austria, and Australia, and so there were some limitations of navigating different time zones. Also, the compensation and benefits offered were limited.

3.0
23 Jun 2024
Recommend
CEO approval
Business outlook

Pros

- People - Flexibility - Transparency - More than average amount of annual leave

Cons

- Little career progression - Salary is considerably lower - Few training opportunities for customer support - Little input from lower level staff

5.0
16 Mar 2023
Recommend
CEO approval
Business outlook

Pros

- flexible working hours - great culture, fun in the office, people having lunch together and fuzzy matches - TR really is interested in peoples wellbeing, not only showing it on homepage and in job adds - has a job architecture in place, growth opportunities for everyone - remote working options - super transparent with all topics, also fundings etc.

Cons

- ergonomic workspaces in the office would be cool

5.0
23 Feb 2025
Recommend
CEO approval
Business outlook

Pros

A great company offers a **positive atmosphere** with teamwork, respect, and growth opportunities, ensuring employees feel valued. It provides a **competitive salary**, including fair pay, bonuses, and benefits like health insurance and retirement plans. **Flexibility** is key, allowing remote or hybrid work, adaptable schedules, and a results-driven culture that promotes work-life balance.

Cons

A company facing financial struggles may lead to mass layoffs. Salary stagnation and reduced benefits can impact employee motivation and retention. Additionally, working with outdated technology slows innovation, reduces efficiency, and makes it harder to stay competitive in the market, leading to frustration among employees who rely on modern tools for optimal performance.

Viewing 1 - 3 of 27 Reviews

Glassdoor has 119 TourRadar reviews submitted anonymously by TourRadar employees. Read employee reviews and ratings on Glassdoor to decide if TourRadar is right for you.