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      Total Merchant Services

      Part of North

      Engaged employer

      Total Merchant Services Reviews

      3.4

      56% would recommend to a friend

      (93 total reviews)

      Joe Kaplan

      72% approve of CEO

      51% positive business outlook

      Ratings by category

      3.9

      Diversity and inclusion

      3.6

      Work/Life balance

      3.5

      Culture and values

      3.3

      Career opportunities

      3.2

      Compensation and benefits

      3.1

      Senior management

      Total Merchant Services has an employee rating of 3.4 out of 5 stars, based on 93 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Total Merchant Services employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

      Reviews by job title

      93 reviews
      1.0
      21 Oct 2016

      Sweatshop with no respect to employees

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay is fine People are good Break rooms are nice Building court is nice with plenty of lunch and rest places

      Cons

      Technology is ancient - main product is written in VB Work/life balance is out of leader consideration CIO is bully and has very little people skills resulting in very low moral CIO not promoting learning culture preventing adopting of new technologies and professional grows IT working environment is demoralizing due to leadership ignorance of personal needs of team members Cheep philosophy of counting pennies on spending for tools and equipment often reaching ridiculous level

      1.0
      2 Nov 2016

      Worst place to work EVER!!!!

      Customer service supervisor
      Recommend
      CEO approval
      Business outlook

      Pros

      None at all. Management is a joke, much of contributes to how shady and unethical HR is.

      Cons

      Very unethical company who abuse and take advantage of their employees

      1.0
      8 Sept 2016

      Most unethical place I've ever worked

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Good people in the rank and file.

      Cons

      The good people in the rank and file don't get any support, direction, or recognition for their efforts.

      avatar
      Total Merchant Services Response
      9y
      We understand, and apologize. Here at TMS we strive to recognize each and every employee from the smallest feat to the largest. From the “Kudos” emails to congratulate a “job well done,” we strive to make TMS a great place to work.
      Viewing 1 - 3 of 93 Reviews
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      ReviewsTotal Merchant Services reviews

      Glassdoor has 104 Total Merchant Services reviews submitted anonymously by Total Merchant Services employees. Read employee reviews and ratings on Glassdoor to decide if Total Merchant Services is right for you.