Torrid Reviews

3.3

48% would recommend to a friend

(1,634 total reviews)
avatar

Lisa Harper

42% approve of CEO

33% positive business outlook

Torrid has an employee rating of 3.3 out of 5 stars, based on 1,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Torrid employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

2K reviews
5.0
18 Jan 2018

The Best!

Recommend
CEO approval
Business outlook

Pros

*40% employee discount *Fun work environment *On going Training programs *Sales incentives (not just management, but entire sales team) *Benefits (including free flu shot for all employees) *Relaxed dress code so you can be your stylish self! * Opportunity to advance

Cons

* With any retail career you have to be able to adapt to change quickly. This is true with Every retail organization!

4.0
12 Apr 2017
Recommend
CEO approval
Business outlook

Pros

I love my job and what I do. It's fun, there is room for growth, and I have been able to connect with so many amazing people. I've been able to grow with the company, and I feel like they've appreciated my potential. Benefits are decent. PTO is decent. Torrid has been the best job I've ever had, but it's still not perfect.

Cons

I feel overwhelmed on an almost daily basis. We have too much on our plates, and not enough time or support. We have 50+ boxes of freight a week, and get little to no additional payroll to execute tasks or move product to the floor. We are expected to put the customer first, as it should be, but we are also expected to maintain a visually perfect store, and it's very hard to manage both when you're running with a skeleton crew. Sales plans have increased exponentially so there are very few stores getting monthly or quarterly bonuses, even though we are making more than we did the previous year. I don't feel we are compensated well enough for the amount of work we are expected to do, and they just keep adding additional tasks every year. A store manager is expected to delegate and ensure everything is done properly and timely, but without the proper payroll, the SM ends up doing too much and eventually the results reflect that. We are the cream of the crop in our store but we are spread too thin.

3.0
23 Sept 2023
Recommend
CEO approval
Business outlook

Pros

Lots if you have good leadership. Great co-workers w/ no drama, development for the next level if you want it, great customers who value the store aside from the few Karens you will always get in retail

Cons

They are diminishing payroll so much that you can’t meet the standard of helping customers bc you’re always alone. But the projects are coming on even more than before- surprise promo changes that are HUGE and take all day to set up.

Viewing 1 - 3 of 1,634 Reviews

Glassdoor has 1,661 Torrid reviews submitted anonymously by Torrid employees. Read employee reviews and ratings on Glassdoor to decide if Torrid is right for you.