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Time Customer Service

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Time Customer Service Reviews

3.4

51% would recommend to a friend

(95 total reviews)

Tim Adams

77% approve of CEO

18% positive business outlook

Time Customer Service has an employee rating of 3.4 out of 5 stars, based on 95 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Time Customer Service employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

95 reviews
1.0
12 Jan 2017

Get me out of here

Recommend
CEO approval
Business outlook

Pros

I’m not homeless thanks to my way-below-market-value hourly paycheck. I’ve made a few great friends.

Cons

TCS’s main job function as a company is to send out junk mail. Really exciting! The work is not interesting and unrewarding. Don’t let the company fool you, the Marketing Specialist position is only a data-entry position and no marketing is involved whatsoever. Management’s idea of “room for growth” is waiting at least 7-8 years to be promoted with a 6% pay raise. We went from having a very flexible schedule as salaried employees to having a stringent hourly schedule. You have to record every single thing that you do. The training program is absolutely useless. Nobody in the department has any excitement about their job. The work culture is drab and lame. Last year 13 people left the department and none of the positions were replaced. It’s a major warning sign when there are only new employees (3 years and under) and veteran employees (10 years or more). Why aren’t new hires staying for more than 3 years? Because this place absolutely sucks!

1.0
22 Oct 2016

Company Needs Help

Recommend
CEO approval
Business outlook

Pros

Had one amazing Team Leader, who was under appreciated by management and fellow Team Leaders. Flexible work hours. Amazing please to meet great co-workers, who will become close friends.

Cons

Horrible management, all they care about is themselves. The Marketing department could use some restructuring, as far as Team Leaders and management. You get screamed at like children in meetings. The pay is horrible!! People are literally dropping like flies there and no one seems to be doing anything about it. Team Leader plays favoritism and it's crap. The training you get is worthless and a waste of time. No work advancement available.

Viewing 1 - 3 of 95 Reviews

Glassdoor has 97 Time Customer Service reviews submitted anonymously by Time Customer Service employees. Read employee reviews and ratings on Glassdoor to decide if Time Customer Service is right for you.