Tillys Reviews

3.4

47% would recommend to a friend

(2,040 total reviews)
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Edmond Thomas

56% approve of CEO

34% positive business outlook

Tillys has an employee rating of 3.4 out of 5 stars, based on 2,040 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tillys employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

2K reviews
4.0
29 Jun 2014
Recommend
CEO approval
Business outlook

Pros

Awesome atmosphere. Growing company lots of opportunity to move up I've been promoted twice. You can actually meet and communicate with your DM and DVM, even the RM and RLPM, they know who you are! Our district feels like a family I can call the other stores for help or w.e it is

Cons

I know i get paid more than others in my position but it is still not that great for the amount of responsibility I have as an ASM. The SM is a moron and has no leadership skills. Management is NOT professional Lack of proper training for both associates and management. Lower volume stores asked to do the same workload but with less time (and less pay) No OT Whoever makes the visual updates is an idiot. Product is always very late. They want you to fold chiffon on tables. NO. And don't Photoshop it because you know that table is physically impossible. Promotions need to be more clear cut. POS is GARBAGE it is SLOW and my cashier's need help because it freezes and other issues Raises take too long. Retro takes too long. Get it together.

1.0
10 Jan 2024

Proceed with caution

Recommend
CEO approval
Business outlook

Pros

•The IT department is awesome. •Once a month, Tillys brings in massage therapist for a 10 minute massage for each employee that signs up. And the occasional food truck.. which was super rare. Overall that’s about it.

Cons

Where do I begin? •Three days in office and soon enough it will be an entire week in office and no longer remote working. •The frequent turnover and numerous empty positions contributed to a sense of instability and lower morale. • So many unhappy and overworked employees which lead to an unpleasant work environment. •No pay increases or end of the year bonus. Needs better salary. •Poor management at every level. •Minimal onboarding training. Literally will just send you an email with a PowerPoint sheet and tell you here’s your training or just expect you to know. •JDA (if you know you KNOW) it’s terrible software, and Tillys refuses to pay for better software. •AWFUL office employee parking. •Half the office is freezing and the other half is sweating. Uncomfortable temperatures. Over the summer they had an office air conditioner, blow out and a thick smoke filled the entire office, and they made us stay in office working in the smoke. •So many people look at jobs at Tillys HQ as door openers to other roles at different companies and never plan to stay long.

1.0
4 Jun 2021

Absolutely Atrocious

Recommend
CEO approval
Business outlook

Pros

There are no pros about Tilly's.

Cons

- Below average pay for all positions - You're expected to either come in early or stay late to get 3 days worth of work done in one day. You're expected to be on the sales floor running the show, processing shipment, and recruiting/hiring all at the same time (not even including all the other menial tasks) & if everything isn't done then you're expected to stay late. This is an everyday occurrence. - No work/life balance - The turnover rate for management and associates is astronomical; it's embarrassing. - Company will take advantage of the good sales associates and allow them to do all managerial duties without compensating them or promoting them & bounce back with poor excuses as to why they "can't" be promoted. - You will get customer service audits via the store cameras by Loss Prevention. Yes. The eye in the sky will audit you via the cameras that don't have audio, and by someone in LP. Make that make sense. - The phrase "Tilly's Culture"' is shoved down your throat; they want you to believe it's a FUN work environment when in reality it's the most soul-sucking retail workplace there is. - HR doesn't do anything when your DM has multiple harassment complaints against them. DM's get away with saying and doing inappropriate things. Minors breaking dress code by wearing crops to work is okay because "sex sells". Gross. The only reason this company is still in business is because they sell TikTok clothes to teens. It certainly isn't due to the "culture". If you love to be overworked and underpaid, Tilly's is for you!! If you actually value your mental health and that of your associates, run far away & don't look back.

Viewing 1 - 3 of 2,040 Reviews

Glassdoor has 2,085 Tillys reviews submitted anonymously by Tillys employees. Read employee reviews and ratings on Glassdoor to decide if Tillys is right for you.