Tigerlab Reviews

Hey, thanks for your review. We’re glad that we shared the same good memories and things in the office. And at the same time, we’re sorry to hear about the less negative experiences you made. Allow us to comment on some of the points that you have made: During the course of the tigerlab journey, we have always aimed to provide the best for all of our employees. We stand together during tough times and we won’t leave anyone behind. Especially during the current Covid-19 period, we understand that job security is more important than ever before. It was and is our utmost priority to avoid redundancies and pay cuts and provide a secure and safe environment for all of our members. And we as a whole team are proud that we have achieved this during those difficult times. And this achievement comes with smaller sacrifices that have to be made by the entire team. We can only hope to have your understanding that additional employee benefits, salary increments and annual company trips are of a lesser priority than job security or pay cuts. We all enjoy the occasional company trip, be it small or big. But there are times when we have to put the focus on other things and we have to content ourselves with evening pizza, games nights or Karaoke and Steamboat instead. We have the ambition to be one of the best insurtech software companies in the world. The way to achieve is to deliver the highest standard of software and be agile. If being in a fast-changing and growing environment proves to be a challenge for you, then we might not the right company for you. We work in independent and self-sustaining agile teams with each team having a team leader. Ultimately, it is a combined effort between our employees, their team leaders as well as senior management to make sure tasks are adequately assigned with realistic timelines being suggested - in each team. We implement agile methodologies to make sure feedback from each team member and each team is being brought forward, impediments and challenges are being identified. Not all procedures might be perfect. But we adjust them whenever we need them. Unfortunately, some feedback only arrives to us when it’s too late and an employee quits. One fair comment that you brought up though is the OT not being paid. We understand that overtime should be compensated and we just recently introduced a mechanism that allows us to track overtime done and we are introducing ways to compensate within lieu leave and OT payments. It’s just fair that you should be rewarded for the extra effort and time spend outside of the regular working hours. We also believe in two-way communications and when issues are brought up, we try to understand them and provide solutions that work for everyone. This is a great example of it being addressed and solved. We are sorry that this improvement might come too late for you. Last but not least, we embrace transparency and which is why we started to do quarterly/yearly reports during our town hall. We cannot share your opinion of charts or numbers being plotted. Our P&L is publicly available and we are happy to share the result that tigerlab does as a whole with all parties involved. Anyways, not all stories have happy endings, and thank you for bringing some of the points to our attention. We are happy to make things work everyone and improve wherever we can. Your review helps us on that journey. We wish you all the best on your future path and we thank you for your contribution.