Thinx Reviews

3.5

60% would recommend to a friend

(47 total reviews)
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Maria Molland Selby

83% approve of CEO

58% positive business outlook

Thinx has an employee rating of 3.5 out of 5 stars, based on 47 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Thinx employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

47 reviews
2.0
23 Jun 2015

Great co-workers, awesome product and mission, crazy CEO

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

THINX gives it's employees an all hands on deck environment than promotes rapid growth and constant learning. If you want to start a new project or have a great idea, there's a good chance you'll be able to take the lead.

Cons

All that said, the CEO likes to take credit for company successes and push blame for the failures. She doesn't understand how to treat her employees in a respectful manner and says rude/hurtful things without thinking about people's feelings. Her inability to properly manager her employees could be the only thing holding back this company from reaching it's fullest potential. The company culture is an emotional roller coaster with her as the leader. I still love and care for this company more than anything. THINX launched my career and I still use the underwear month after month. The mission is inspiring, the employees are passionate, and the work is extremely meaningful... But you get emotionally destroyed working with the CEO. I wouldn't wish it upon my worst enemies. If you aren't truly invested in breaking taboos and creating change in the world, you won't last at THINX.

1.0
29 Jan 2017
Recommend
CEO approval
Business outlook

Pros

Coworkers are great. Really smart people. They built everything with absolutely no help from management, or the CEO (who just hopped on when feminism became popular enough to merchandise). Coworkers have a lot of conviction and believe very strongly in the work they do, but are unfortunately complicit in standing by and allowing what's been going on at this company to continue for years.

Cons

When you start working here you immediately realize something is up. People hired will plead with you about why you didn't warn them, so here's your warning. This place is a dumpster fire and the CEO is a time bomb and a liability. The positive reviews on here were ordered by the CEO while she stood over employees shoulders, which is fairly obvious as three current employees "coincidentally" posted them on the same day. And be aware, they keep rolling in. Check the dates; it'll seem odd to you too. Run. You will be abused mentally, emotionally, and very literally physically. The only thing I can compare what I've seen at this company is a literal abusive relationship I was once in. The lies are neverending—illegal business takes place behind closed doors and management is too spineless to dethrone the demagogue of the commodification of feminism. It's all a lie, and you'll be asked to lie for the company and for the CEO, thereby becoming complicit in a tangled web of sexual, emotional, mental, and physical harassment. Employees are consistently crying (with reason). The CEO's Stalin-like paranoia isn't just unethical, it's damaging to employees and the company. Her bevahior literally warrants immediate removal (and often arrest) as a person in "power" and she's blissfully unaware of how many people know the things she's done, and how transparent her fake reviews of her company are. Six people have left within a single month if that's a credible enough warning sign for you

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Thinx Response
8y
I know we can't change what you experienced. In our current organizational state, we have a clear no harassment policy. It includes specific reporting methods to allow a safe space to report illegal or harmful behaviors or activities. We want everyone to come to work and enjoy the fun space, team members, and cute dogs roaming the office. We don't want people to worry about safety. The leadership team, and team, in general, have changed a lot over the last nine months and we have a new CEO, Maria Molland Selby. Maria values transparency and a healthy work environment. If you have a moment, I copied two article links that give an update on how the company is doing: https://www.racked.com/2018/1/22/16905268/thinx-new-ceo https://www.shethinx.com/blogs/thinx-piece/5-questions-you-ve-been-asking-about-thinx-5-answers-directly-from-us Please let me know if I can answer any questions. You can email our HR team at people@shethinx.com. Reference Glassdoor and I will get back to you right away. Sincerely, Sharon Salmon, VP of People Ops.
2.0
30 Jan 2017

THINX Fails To Make America Great Again

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This is a great place to beef up your resume if you are just getting your professional career started. Due to the perfect cocktail of rapid growth, immense disorganization, and general complacency on the executive team, the company offers the perfect atmosphere for employees to grow outside their initial roles. The team encourages self-advocacy, and as long as you work hard and consistently wave your "freak-flag," you can go from an entry level team member to someone who gets to work closely with the Trump-like CEO, in a matter of months.

Cons

Every single employee in this company, with the exception of the CEO, is undervalued. Their tremendous talents are consistently undermined by low pay, a lack-luster benefits package, and a leader who doesn't trust them to do what they were hired for. By undervaluing the team, the leadership creates a culture of fear and distrust - and that culture does not just reside between the CEO and the rest of the team - it permeates, like a sickness, through every tier of leadership throughout the company. How can you empower people with your products, if you don't know how to empower those behind it?

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Thinx Response
8y
As of July 2017, the CEO of the company is Maria Molland; in her new leadership one of the first initiatives Maria took on was to review the compensation of all employees and ensure they were competitive in the market. Additionally, she brought in an HR team to build infrastructure to support the team and our growth. Thinx HR Team
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Glassdoor has 52 Thinx reviews submitted anonymously by Thinx employees. Read employee reviews and ratings on Glassdoor to decide if Thinx is right for you.