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The Write Connection

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The Write Connection Reviews

3.2

56% would recommend to a friend

(72 total reviews)

48% positive business outlook

The Write Connection has an employee rating of 3.2 out of 5 stars, based on 72 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Write Connection employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

72 reviews
1.0
19 Jun 2021

Don't Judge a Book by its Cover

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Tuition hours mean you can wake up late on weekdays so that is great for night owls - Centres are not open on Sundays which is rather rare for the industry - Curriculum is planned for you (both a pro and a con) - If a full-timer subs a class, they do not need to handle the marking. That remains the regular teacher's responsibility. This is good if you are the full-timer who was asked to sub a class. - Supposedly there are career advancement opportunities so you can move beyond being just a teacher - Sometimes some people can be quite nice (but this is a given for anyplace)

Cons

- The systems that the company uses are not very intuitive. Lots of spreadsheets and everything doesn't seem automated. Sometimes you don't even know that you have a kid coming in for replacement class until they show up because the attendance sheet didn't capture it. Have to ask different people just to find out if one of your students is transferring out/has decided to leave. - Management claims to be open minded and flexible. There's a lot of talk about how everyone is supportive and helpful, but they are mostly supportive and helpful to their own kind. Sometimes they act like your friends, but beware as they are secretly assessing you and will hold what you say against you. You will suddenly find yourself speaking to your supervisor about your supposed problem and not even know that you had a problem in the first place. - Curriculum is insanely structured. If you like repetitive work and doing the same thing in and out for every class every week, then this is good for you. Not much room nor time for trying out your own exercises or variations, even if you think your students will benefit from that. In fact, doing your own thing (even if you think it's good for the students) is frowned upon. Again, remember to keep quiet and be careful of who you talk to. - Be prepared to mark >75 compos a week in detail for your 10 (or more) classes because all levels do compos at the same time. When you ask for help, be prepared to hear that contractually you have to teach up to X number of students/the situation is already far better than long ago/help will come at the cost of your KPI. - Adjuncts will mark the work if they sub your class. The problem is more often than not, a full-timer will be the one subbing your class. This means that even if you are on MC or on leave, you will need to be marking. You can't even return work late because sometimes the marked work is needed for a subsequent class. Whenever I am sick, I end up marking in bed because I need the marked compos for class. If I don't mark when I'm on MC, I end up staying up long past midnight when I'm better to frantically clear the work. Back when I first started out, I used to wonder why management kept reminding people to go on leave. Later I realised that taking leave only results in more problems and inconveniences. Sometimes you don't even know who subbed your class when you were away. If an adjunct subs your class, you are expected to keep track of whether they have returned the work because your professionalism is on the line too. It's just more hassle to go on leave and you will probably need to mark the work while you're away anyway. - I don't know if this is the industry-standard, but management gets incredibly jumpy when a parent sneezes or expresses doubts about you. Suddenly you'll find yourself in long calls, meetings, or email threads about one student. The stress from this alone is probably the same as that of marking the >75 compos. - Sometimes you end up marking work from students that you don't teach. Or mark work from students of levels you don't teach. Better yet, sometimes you have to teach holiday classes for levels that you completely have no experience in. - I have colleagues who don't even bother to raise their problems anymore because they know that management won't do anything.

1.0
16 Sept 2020

Terrible experience

Recommend
CEO approval
Business outlook

Pros

The interview is easy but very misleading

Cons

They advertise a 33hour work week for CSOs but it doesn't exist as they'll call you for meetings and ask you to come earlier to finish up work. The amount of paperwork is unbelievable in this company. You're never free to even talk with fellow colleagues. Lots of phone calls and emails to clear in a day. you are monitored very closely via cameras and mic in each room. The staff are scared to even speak at office. If they sense you have some extra time, they'll quickly call you and delegate other branch's work to you. Basically, your work never ends. Customers can be very nasty and you're expected to deal with it.

1.0
22 Mar 2023

Once great, now not so much

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I used to have a lot of positives to say about this company. The old management trio were wonderful, supportive and genuinely cared about the people they worked with. They created a warm and lovely working environment where people wanted to contribute to the team. Once upon a time, the company was also very much for the growth of people and students. That was the biggest pro working at this company. Sad to say, this culture is going down the drain.

Cons

After the sale of the company, the previous management team dropped out one by one. With each person leaving the top team, the culture degraded. The new managerial team seems to be very well-loved by the Upper Management but these new managers know next to nothing. So many new faces and so many less than one year old staff turned into Managers. Yet, where are their capabilities? Every question posed to them turns into a long wait while they check with the next in line and the next in line. The supportive culture has also been destroyed by these new managers who happily throw people under the bus or throw their work at the downline while they are perpetually away for 'meetings with so and so'. Also, dont expect your managers to show you any sort of genuine care, concern or trust. They are only concerned with how you will impact their own job. If there are problems arising and you share your side of the story, they will tell you they need to "investigate and verify your claims" even though they were a part of the journey every step of the way themselves. Even if we were to ignore all the management changes or chalk it up to the sale to money-grabbers, the nail in the coffin is truly with the curriculum changes. Previously, the curriculum was rock solid. Personalised feedback drafted to our students to help them grow. Was it difficult? Of course, therefore our fellow teachers were also very hard to hire. Now, it is just rubrics. The teaching team is trying to sell it as an improved version. Our CEO is trying to sell it as wonderful. But the older teachers here all know that is just pure nonsense. Anyone with half a brain knows this is a step in our expansion process. It is hard to hire many good teachers for so many centres so you make the curriculum easier to teach so you can hire and retain more lower quality teachers. Yet, the company happily increases prices by absurd % for lesser quality given to the kids. This is purely a business decision. Where is the HEART in our values? Speaking of HEART, where is the honesty and integrity? If the newly installed top line can't lead by example and demonstrate integrity, surely we can't expect the mid-tier to do any better. And the promise to not make anyone on the old contract work on Sundays is obviously BS when there are people who were not given any choice BUT to work on Sundays because there is no budget to hire someone to do the Sunday work. Feedback given to the CEO regarding problems are no longer addressed the way they used to be. If you want to join this company, be prepared to be sucked into politics and bootlick people if you want to advance. I'm going to rate career opportunities as 5 because as long as you play ball, you can get a fancy title of Centre Manager. But don't think for a moment you are going to get a nice pay package. AWS is not guaranteed and you don't get nice bonuses either.

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Glassdoor has 78 The Write Connection reviews submitted anonymously by The Write Connection employees. Read employee reviews and ratings on Glassdoor to decide if The Write Connection is right for you.