Does The Wallace Collection pay their employees well?

According to anonymously submitted Glassdoor reviews, The Wallace Collection employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at The Wallace Collection. This rating has been stable over the past 12 months.

How satisfied are employees working at The Wallace Collection?

31% of The Wallace Collection employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Wallace Collection 3.5 out of 5 for work life balance, 2.4 for culture and values and 2.0 for career opportunities.

What are the top reviewed jobs at The Wallace Collection?

Gallery Team Members (4) , Gallery team member (3)

What are the pros of working at The Wallace Collection according to real employee reviews?

"Some great colleagues and a special collection" ((in 3 reviews))

What are the cons of working at The Wallace Collection according to real employee reviews?

"Incredibly poor management" ((in 2 reviews))

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The Wallace Collection

The Wallace Collection Reviews

Compare reviews

2.9

31% would recommend to a friend

(22 total reviews)

45% positive business outlook

Ratings by category

3.5

Work/Life balance

2.6

Diversity and inclusion

2.6

Compensation and benefits

2.4

Culture and values

2.4

Senior management

2.0

Career opportunities

The Wallace Collection has an employee rating of 2.9 out of 5 stars, based on 22 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Wallace Collection employee rating is 25% below average for employers within the Arts, entertainment and recreation industry (3.9 stars).

Reviews by job title

22 reviews

1.0

7 Aug 2019

Amazing collection...disappointing work environment.

Collections officer

Recommend

CEO approval

Business outlook

Pros

Amazing collection in a beautiful setting with some lovely staff on team.

Cons

Negative work experience and environment, low morale in staff team in general and an organisation reacting to many changes happening quickly with little strategic planning. Disappointed with management and HR support.

2.0

5 Jun 2025

Museum job to avoid

Gallery team member

Recommend

CEO approval

Business outlook

Pros

- Some old time work benefits that are still in place - Nice artwork

Cons

- Monotonous: the job is sitting in the same room for 8 hours with no stimulation - Strict policy from management that bans any stimulation (reading, notebooks, phones) - Expectations from higher management for you not to talk to colleagues, very outdated and the impression that they want gallery wardens from the 50s - If higher management notes an issue, instead of going to you directly they will report you without making you aware of the problem first - Odd power dynamic between upstairs and gallery team members, also odd power structure regarding director and the number 2... - Quite dead end, if you are on gallery team you will most likely never leave (no hope of development) - You are expected to learn about the collection in your free time as there is little training - No more ticket desk or cloakroom meaning the working day really is reduced to sitting for 8 hours

5.0

31 Aug 2020

Love it

Retail assistant

Recommend

CEO approval

Business outlook

Pros

Really lovely place to work- doesn’t feel hierarchical, feel really respected, full of fun characters.

Cons

Not great guarantee on hours if you’re zero hour

Viewing 1 - 3 of 22 Reviews

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The Wallace Collection

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Reviews by job title

Amazing collection...disappointing work environment.

Museum job to avoid

Love it

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