The RepTrak Company Reviews

3.9

75% would recommend to a friend

(129 total reviews)
avatar

Mark Sonders

71% approve of CEO

64% positive business outlook

The RepTrak Company has an employee rating of 3.9 out of 5 stars, based on 129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The RepTrak Company employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

129 reviews
1.0
17 Dec 2016
Recommend
CEO approval
Business outlook

Pros

You get a title that you don't deserve. But now you can put it on your resume to go somewhere else.

Cons

Disregard all 5* reviews!! It is an attempt by management to make the company look better. The management moved out of their individual offices to keep an eye on everyone to prevent people from job searching; mainly because there have been many voluntary departures within the past 4 months (not even counting the involuntary departures). The work from home policy has been diminished to also prevent current employees from searching. This environment only promotes fear and distrust in the environment rather than "equality". Many of the higher ups also do not understand their own product; at time it is hard to communicate with each other because management does not understand what people are talking about when speaking of the product and its analytics. It is honestly HRs responsibility now to post shining 5* reviews to help the company. They were hired recently and now there is an influx of 5 star reviews; coincidence? I think not. Compensation is a very touchy subject and if this is your first job, chances are you are not being paid the proper amount. There is a very wide salary range among low level employees. People who have been working there for a couple years do not even get considered for a raise. If you believe that because it is a small company that there will be room for growth then you are mistaken. People only get demoted here. Instead of promoting internally, they prefer to hire externally (an attempt to hire for cheaper than promoting since this company is so cheap). If you really consider yourself to be a data person, actually analyze the reviews and distributions of ratings. Majority are 1* and time has not changed the frequency of them. This place is making no progress. Ideas will always fall short here. Number one rule to follow when reading reviews, read the bad one and see if they are justified or just nonsense. Just look at the frequency of poor reviews over time, it never stops; while 5 star reviews pop up every now and then due to managements attempt to look better!

1.0
24 Jan 2017
Recommend
CEO approval
Business outlook

Pros

You get a paycheck for doing a really boring job.

Cons

Reputation institute is awful and pathetic place to work. This company misleads and deceives people when hiring and demotes people while promoting only a few favorites for nothing. Performance and innovation do no matter. Do research before joining. Google Jamie Bedard who is the CEO and his past (at Aberdeen and JAZD).

2.0
13 Jan 2017
Recommend
CEO approval
Business outlook

Pros

All the Consultants and Research Analysts at RI are great (basically anyone under the age of 30 is wonderful to work with - there is often unity in misery...)

Cons

Staying objective, the work is incredibly repetitive and mind numbing... everyone basically makes the same 15-20 slides over and over again all day every day... there is very little room for personal interpretation, especially with Senior Management urging you to follow their own vision (which is ultimately always in line with a sales pitch and not necessarily always the data)... I was very disappointed with my time at RI, they preach a mantra of being international and a fast growing company but its just not true. The employees who are actually producing reports are miserable with low salaries and little appreciation/ recognition. Do yourselves a favor and just stay away. I promise, within 2-3 months of working at RI you'll realize its all just smoke and mirrors when it comes to work quality, career development and the RI product. Its not a coincidence a handful of people resigned and moved on within the last 6-months.

Viewing 1 - 3 of 129 Reviews

Glassdoor has 143 The RepTrak Company reviews submitted anonymously by The RepTrak Company employees. Read employee reviews and ratings on Glassdoor to decide if The RepTrak Company is right for you.