The Queen Mary Long Beach reviews

2.7

48% would recommend to a friend

(23 total reviews)

John Murphy

38% approve of CEO

24% positive business outlook

Employees in Long Beach CA have given The Queen Mary a rating of 2.7 out of 5 stars, based on 23 company reviews on Glassdoor. This indicates that most employees have an average working experience in Long Beach CA. The The Queen Mary employee rating in Long Beach CA is 25% below average for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

23 reviews
1.0
1 Dec 2025

Worst bartending job ever

Recommend
CEO approval
Business outlook

Pros

Beautiful panoramic views. A lot of pleasant people work there. The ship itself is really awesome as a spectacle and altogether different place to work. The speakeasies are profitable and allow bartenders to get creative.

Cons

Very low tips. The lowest I’ve ever made. The tips here are lower than my first bartending job in the early 90s. It’s worse than barback money. They hired some new bartenders to work in a bar that they were building. Told us it would be done in July - it was done in November. During that time, they stuck us in odd places with no customers making no money day after day after week after month, telling us that the bar would be open soon. 6 months later , we’re all living in poverty levels, and the new bar opens and it is a giant piece of garbage. I average about $15 per day in tips and the shifts are about 5 hours long. No one including the servers like that bar. It is a complete boondoggle. The bartenders that work in the other bar, their hours were cut and they are forced to work in the new bar, that they hate, for half of the week. Bartenders that have been here for years have told me that they used to make very good tip money working at the Queen Mary , but since this past year, new management came in and they’ve all watched their salaries cut into ribbons. There are as many managers as bartenders there and they release the schedule the day before and sometimes the day of. I have never made such poor tips in my life. You will be a service bartender and the servers half of them will not tip you out. If you approach them about getting tipped out, they’ll nickel and dime you to death. You will feel disgraced as an experienced bartender , if you take a job here, so don’t do it. You have been warned. The speakeasies tip appropriately. Every other bar, including the observation bar, will treat you like a pathetic clerk and you will not make money. If you want to make money at the Queen Mary , be a server. They won’t make you tip anyone out, the job is super easy and you will be the middle man on the ship walking home with all the tips. Don’t believe me? Go see for yourself. In fact, go sit in the observation bar and watch the whole process. Watch the bartenders do all of the work and know they are getting cheated. That is the worst paying room I’ve ever had the misfortune of laboring in. You leave observation bar tired sweaty and covered in slime, and you will feel cheated. I cannot trash this place enough for bartenders. At the risk of sounding very dramatic, it feels like we are being punished. I’ve never made worse money in my life, including my first job in the early 90s.

2.0
6 May 2025
Recommend
CEO approval
Business outlook

Pros

The ship is absolutely beautiful. The culture USED to be incredible until they changed GMs and got a new HR director who could also pass as a character on Mean Girls.

Cons

The new management team ruined the culture. Extremely male dominant management. The execs are basically politicians.

Viewing 1 - 3 of 23 Reviews

Glassdoor has 51 The Queen Mary reviews submitted anonymously by The Queen Mary employees. Read employee reviews and ratings on Glassdoor to decide if The Queen Mary is right for you.