Good senior team
Positive service culture
Committed to supporting good causes
Nice working environment
Stable and secure
Becoming more sustainable
Cons
Slow to modernise
Outdated IT systems
Lack of innovation
Average financial package compared to wider industry
Middle management needs refreshing in some areas
Focused on short-term savings over long-term gain
Good work ethics, nice people and nice building to work in.
Cons
Not much job progression within your role and lately a divide between management and staff. Portal system is new but clunky and many struggle to submit business on.