Does The Connection pay their employees well?

According to anonymously submitted Glassdoor reviews, The Connection employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at The Connection. This rating has been stable over the past 12 months.

How satisfied are employees working at The Connection?

30% of The Connection employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Connection 2.7 out of 5 for work life balance, 2.4 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at The Connection?

Customer Service Representative (36) , Customer Service Representative (CSR) (17) , Csr1 (3) , Supervisor (3) , Team Supervisor (3) , Case Manager (2) , Customer Service Agent (2) , Program Supervisor (2) , Team Leader (2)

What are the pros of working at The Connection according to real employee reviews?

"The PTO earned is unbeatable." ((in 4 reviews)); "Easy Job some nice people" ((in 4 reviews)); "Consistent hours, stability, benefits." ((in 3 reviews)); "Work from home, coworkers are nice" ((in 3 reviews))

What are the cons of working at The Connection according to real employee reviews?

"Low pay, you get docked points if you don't stay on a specific script, they monitor your bathroom breaks." ((in 12 reviews)); "Poor management" ((in 6 reviews)); "There are no benefits for the employee outside of PTO and the occasional company lunch." ((in 5 reviews)); "The supervisors and program mangers do not lead by example." ((in 4 reviews)); "Some of the managers have very dry personalities." ((in 3 reviews))

Skip to content Skip to footer

Notifications

The Connection

The Connection Reviews

2.8

30% would recommend to a friend

(108 total reviews)

Fred Weiner

38% approve of CEO

31% positive business outlook

Ratings by category

3.5

Diversity and inclusion

2.7

Work/Life balance

2.6

Senior management

2.4

Culture and values

2.4

Career opportunities

2.3

Compensation and benefits

The Connection has an employee rating of 2.8 out of 5 stars, based on 108 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Connection employee rating is 27% below average for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

108 reviews

1.0

25 Jul 2018

Abandon Ship. It is going down

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Wonderful co-workers who put up with a lot of negativity from leadership.

Cons

Terrible Management - Terrible Greedy Owner

3.0

22 Mar 2015

It was a job, thats all

Customer service representative

Recommend

CEO approval

Business outlook

Pros

good training, meet some nice people along the way

Cons

absolutely ridiculous attendance policy, even with a doctor's note you still get the point or even when you are admitted into the hospital. Very unprofessional supervisors who yell across the room and don't know how to be quiet when you're trying to listen on the phone. Getting 5 different answers from 5 different people. Some people shouldn't even be trainers because they don't know their you know what from their elbow. Pay is terrible.

1.0

30 Jun 2010

Micro-management festival

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Comfortable work conditions. Clearwire client has large customer base and some are actually satisfied with the service

Cons

They are time-nazis. Bathroom breaks are timed and they like to make a rule for everything. During downtimes, no checking email, reading news, or texting. If you want to bring a blanket, it can't be larger than 36" X 24". Supervisors are useless if you have an actual problem to solve.

Viewing 1 - 3 of 108 Reviews