Teamwork Reviews

3.6

63% would recommend to a friend

(194 total reviews)

Peter Coppinger

75% approve of CEO

47% positive business outlook

Teamwork has an employee rating of 3.6 out of 5 stars, based on 194 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Teamwork employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

194 reviews
2.0
8 Jun 2020

There is a lot of work to do

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Capacity to learn a lot Freebies Met a lot of great people Flexibility

Cons

From my experience, leadership is fundamentally broken. Despite how it's presented on social media and what they tell you, the company evolved in such a way that only the leadership can be correct. Tangible and powerful feedback from those lower in the rungs were not received warmly, more made to feel like you're incorrect. It's hard to pin down to a singular reason, but the leadership does not work. There are members of leadership who are either under qualified, don't care or are simply terrible with people. Favoritism is something I saw quite a lot of. Some people quite simply got away with anything they wanted because that's their personality. Complaining as opposed to doing your job works well. Preaching about accountability on one hand and forgetting about it when it becomes inconvenient to provide negative feedback to employees who are for a variety of reasons "untouchable". Review system is broken. There have been team leads getting away with providing bad feedback and reviews with no evidence and they stick somehow? Makes no sense and appears cowardly. There is a systemic issue with communication between pretty much all departments who need to interact with each other. Being held in high regard by everyone you work with because of your ethic and ability gets you nowhere from experience. You could be the best or worst worker in the world, the only thing that matters is what crowd you're in with. It's sad.

avatar
Teamwork Response
5y
Thank you for acknowledging some of the positives from your time with us. As for the cons I’m really sorry to hear that you felt this way. In my role I love to hear from the people across the business especially where there are tangible examples of where we can improve or possible solutions or ideas around how we can grow. There are multiple ways to give feedback in Teamwork including posting a “pitch” where your colleagues can contribute, a feedback system which allows for complete anonymous disclosure, and also I would encourage people to contact me, the CEO directly. We do welcome feedback and ideas but the reality is that we can’t always take all ideas or feedback onboard in making the decisions on how to run the business but that shouldn’t discourage people from contributing. "There are members of leadership who are either under qualified, don't care or are simply terrible with people." I would love to hear more about who you mean and why you feel this way. To any current employees reading this, we won’t be a great fit for everyone but nobody should ever feel that your leadership are uncaring so please don’t leave feelings like this fester and use the internal systems to give feedback or reach out to me directly. "Favoritism is something I saw quite a lot of… employees who are for a variety of reasons "untouchable”. I would love to know what managers and departments you mean and what you mean by untouchable. What I will say is this - managers must be fair to all employees and any issues reported such as you suggest will be investigated. I don’t remember seeing feedback on this sort of thing when you were here. That said, sometimes hindsight is 20/20 so I’ll take the feedback onboard. My ask to future and existing employees who read this is to never put up with issues like the ones suggested here, don’t leave things fester and take responsibility for helping us have the right type of culture. "Review system is broken." I think broken is a bit far. But I agree that it needs work and we have been working with all Team Leads on better performance reviews and are also working on overhauling the entire review system. "There is a systemic issue with communication between pretty much all departments who need to interact with each other." The biggest issue has been with a lack of communication around feature releases and timing and we now have a much better process in place that we are continually improving. Employees give feedback, we listen and work together to improve. " Being held in high regard by everyone you work with because of your ethic and ability gets you nowhere from experience. You could be the best or worst worker in the world, the only thing that matters is what crowd you're in with. It's sad." I would love to hear more and know what department you were in. I’m sorry you feel this way and it is certainly not what we want. Existing employees, again please come talk to me if you ever feel this way. Thanks for the advice. I wish you the best in your future career. My advice to you is to give clear feedback while in the job. If you feel you are unheard, don’t be afraid to escalate. Above all don’t leave negative feelings or questions fester.
1.0
20 Jul 2021
Recommend
CEO approval
Business outlook

Pros

The sector the company is good

Cons

All departments have skeletons staff, most staff in all departments are micro managed, overworked and burnt out. Up to 30 loyal hard working staff members where let go due to “covid” and within 3 months the roles were replaced with staff mostly in America. Fake positive reviews from HR, it’s laughable and an in joke with staff. Since the covid epidemic, staff have only given one day off, it’s a tech company with sweat shop culture, and it will only get worst as they now have outside investors to please. However you do get to have a “recharge” in which staff must announce to everyone they are taken a 30 minute break. There are 6 reviews in a year, all of which is to benefit upper management and to make sure you only receive a 2% pay raise. Any mistake made, missed deadlines etc, are all documented and highlighted in your review by your manager. Regardless of the complexity, outrageous expectations and the sheer amount of work you do, unfortunately nothing is taken into account and considered by management, the response by management is a “better luck next time”. You will never go beyond “meet expectations” as it’s impossible. This is across the board for most departments from what I’ve been told. There is nothing but lies in all the job specs. It’s laughable, they even mentioned about team movie nights, that’s NEVER happened. Look up LinkedIn, you will see for yourself how many staff has either been let go or who have quit. The percentage is gob smacking when you consider the size of the company is only over 200+ staff. That in itself should tell you enough.

1.0
23 Jun 2020

Inexperienced leadership desperately trying to be a grown up company

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free food was good but probably gone now after company resizing

Cons

The co-founders have never worked for anyone else and it showed very frequently in their very narrow view of business and their unwillingness to take advice from people who know more than them. A lot of senior staff went up in ranks due to their friendships with the co-founders rather than on merit, or the likes of former local celebrities hired on name alone with egos that made them extremely uncooperative, hostile, and difficult to work with. Experienced leadership were brought on in an attempt to shape the company into something stable and professional but it may have been too little too late. The benefit package the company liked to boast and hire on is actually fairly standard for this industry. Bonuses had been discontinued completely, and pay rises were tied to performance reviews which became a lot stricter and less fair. Culture used to be a major selling point, with nights out being widely attended and enjoyed, but it began to struggle and fall apart and felt forced when the company culture was no longer in line with the corporate direction the company was going in, which is a direction it needed to be heading in if it’s to survive. The company’s outward image was extremely masculine, with very few women in leadership roles - even fewer after recent lay-offs.

avatar
Teamwork Response
5y
I appreciate you taking the time to write this review, though as the founder and CEO of a great company that I am really proud of, this hurts to read. I can understand from the review that you were likely let go due to our COVID-19 layoffs, and for that I am sorry. Due to the economic downturn, we had to let go of 22 individuals out of our 260 person company. This is never a decision I wanted to make, but after a lot of careful consideration, the decision was made to ensure our company can continue to be successful as we face some new unknowns. Free food is a tiny, but important perk to us as we believe it is a way to bring people together, and it is something we will continue. "The co-founders have never worked for anyone else" Dan and myself, as the co-founders, have both worked since we were 12, though due to our obsession with Teamwork, I can understand how it might come off that this is all we know. We actually started a consultancy out of college and ran it for 7 years prior to Teamwork. Our consultancy work was essentially working for other companies living project to project. "Unwillingness to take advice from people who know more than them" I appreciate the feedback that it seems that we aren't willing to take advice from others, and wish examples were shared so we can continue to improve on this. We strive to be a company where great ideas come from anyone even if you are an intern just in the door. We have a “pitches” system where ideas can be put in front of the entire company. We have two way anonymous feedback. We have a board and great advisors. We listen to and implement great ideas all the time. "A lot of senior staff went up in ranks due to their friendships with the co-founders rather than on merit." I am sorry to hear that you felt that promotions were made based on favoritism, as in reality we promote on merit alone - it's even one of our core values. "Or the likes of former local celebrities hired on name alone with egos that made them extremely uncooperative, hostile, and difficult to work with." Not everyone is going to get along but I’m sorry to read this. I don’t remember any feedback on this ever being brought to my attention. "Experienced leadership were brought on." Yes, we’ve added some great people to the company as we scale. This is normal. "The benefit package the company liked to boast and hire on is actually fairly standard for this industry." I don’t think we boast about this. Like every company, we list perks on our jobs page but actually don’t tlist everything. " Bonuses had been discontinued completely, and pay rises were tied to performance reviews which became a lot stricter and less fair." I would also like to clarify your point on our bonus structure. A year ago we changed from giving bonuses based on arbitrary targets the company sets to a more fair personal performance based scheme. When making this change, we gave a 5% pay increase to all staff, as well as rolled out a 10% share pool for staff. "Culture used to be a major selling point, with nights out being widely attended and enjoyed, but it began to struggle and fall apart and felt forced when the company culture was no longer in line with the corporate direction the company was going in, which is a direction it needed to be heading in if it’s to survive." Though it hurts to hear a lot of this feedback, I appreciate you leaving it as understanding these things will only help us get better. I'm afraid that a lot of what was mentioned are growing pains that we are working through as we grow from a small 50 person start up, to a more well established 260+ employee organization. It's true that we used to have less than 50 people and it was easy to have a night out for everyone. One time we had the entire staff take over the Guinness Storehouse in Dublin and run a free bar all night. But now we have 260+ people from all backgrounds and not everybody wants every event to revolve around the pub and running events for that amount of people requires logistics. We still run great events and try to mix up the format. People who have been with us for a while grumble that they miss the old days and so do I … but it is our ambition to be a very successful company and there are tradeoffs as we scale. That said, we will always have a great culture and stay true to our values. We take this seriously and recently hired somebody to work full time as our “People and Culture Specialist''. We also have a “Ministry of Fun” panel of staff who help plan fun events - so I'm confident that a lot of great things are to come on the culture front (even as we continue to WFH and increase remote staff). "The company’s outward image was extremely masculine, with very few women in leadership roles - even fewer after recent lay-offs." It's also important to acknowledge your comment about women in leadership roles. No company is perfect, we have much more to do but we are genuinely working on this by introducing new initiatives. Again, I know the redundancies were incredibly difficult for all involved, and I’m sorry.
Viewing 1 - 3 of 194 Reviews

Glassdoor has 225 Teamwork reviews submitted anonymously by Teamwork employees. Read employee reviews and ratings on Glassdoor to decide if Teamwork is right for you.