Teamtailor Reviews

Overall a really toxic and unprofessional environment. Leadership holds no accountability for issues and have little to no tech sales experience or general management experience. A toxic culture is encouraged with little to no diversity. Managers are untrained, toxic and have been known to speak to staff in a patronising and unprofessional manner. Your performance is not graded on your performance but rather who you are in personal favour with at that time. Combine this with some of the Managers being extremely volatile it creates constant job anxiety and insecurity. The UK Managers have little knowledge of tech sales and no knowledge or experience of how to be a Manager. This has been openly admitted by each of the Managers, with comments from them suggesting they got 'lucky' at Teamtailor and were in the right place at the right time in getting a promotion to a team lead role. This naturally means AEs don’t particularly trust the decisions Managers make, and there’s a lack of authority. Each of them seem to lack the basic common sense and emotional intelligence that would normally power you through the majority of being a successful Manager. Managers have openly admitted to being poor at sales themselves, not hitting their own targets when they were an AE and openly admitting to having no idea how basic internal processes work. “Training” consists of screenshotting Linkedin posts such as ‘top ten tips to improve your sales calls’ and putting it in a powerpoint presentation for the team meeting each week. It’s hugely frustrating to have sales managers in these types of senior positions when they can demonstrate very limited knowledge of sales. The majority of advice that the sales managers offer is usually just disregarded, and AEs will go to the senior sales reps for advice. There is no UK sales manager so UK Managers are left to their own devices and behaviour goes completely unmonitored, some are unreasonably strict with little to no knowledge of the platform and others are telling sales reps to take it easy and do what you can whilst we all have targets to hit. No accountability is held for the Managers and the types of behaviours witnessed are grievances you’d be fired for in an instance somewhere else. No point in reporting to HR as their usual line of advice is ‘why don’t you have a chat with that person?’ - note to HR - that is not our responsibility, there should be a clear line of management and where to report this to. This technically is the head of sales, however this person is based in Sweden and also doesn’t care, so triaging issues doesn’t work. As you can see from the masses of negative reviews, they have actively driven the UK team into the ground with over 85% of the UK sales team having left since December. It's an open discussion that the whole thing is a mess and everyone else is looking for new jobs. Management is a major problem - those who speak up about it are branded with a 'bad attitude' (which they use as an excuse to move people along). Managers have little authority in the UK, there is a Head of Enterprise there who is one step below the Managers (basically just one of the highest billers across the company) who has more authority than the three of them put together. Often feels like one big group of Account Executives instead of any structure. For example, in team meetings Management will explain their latest set of rules which is often just ripped apart by the AE’s and means their rules go out the window…where there is no UK Country Lead, there is no one to triage issues to. It is a really unprofessional environment, eg. Managers sharing really confidential conversations to other AE's because they are friends, Managers calling AE’s horrible words behind their backs and openly discussing who they do and do not like, HR turning a blind eye to pretty much everything that goes on in the UK, and not having a HR rep for the UK which means people don't behave themselves and there is no one to report poor behaviour to. They did use to have this person for the UK, who was made redundant overnight and since then it's all gone downhill. You do not get the sense you will be treated fairly, there have been reports of a lot of dodgy practices going on which HR has ignored. HR is generally pretty useless, and as soon as the company feel they are done with an employee, all your employee rights seem to go out the window….Some situations there have been so beyond bounds it’s made me want to retrain as a lawyer for seven years…. Rules are made up as they go along, with no justification - and when you ask Managers about a decision they cannot provide reasons. These rules are inconsistent and feed a culture of unease and distrust. If you have worked hard to a certain set of rules (eg. let's say you can get incomings if you are above 80% on your year to date), they will then randomly change this rule, penalising reps who have worked really hard to abide by this rule, and creating low morale across the UK sales team. Another example is everyone working really hard to hit a certain number of activities per week, to then being told activities are being scrapped because they can't track them properly. The real nail in the coffin across the board was when they moved from Hubspot to Salesforce with not one training session from a qualified professional - a big big business mistake and completely unrealistic to roll out a huge system like this across an organisation with no training. It was an absolute nightmare and the nail in the coffin for why 85% of AE's have left. They also decided to implement Salesforce at the same time as a big increase in targets in January - as you can imagine, everyone got behind very quickly due to the combination of a new system with no training and just coming out of December where there is limited prospecting due to the holiday period. Unattainable to hit targets and make commission. If you hit below 50% on your year to date you do not get commission so you only make decent comms if you are consistently above 76% at all times. Combine this with well below average base salaries and it’s not an attractive model. Odd partnerships going on where you never see evidence that the partnership exists, you just get prospects/clients taken off you you have been working on for months (caused absolute mayhem amongst the reps). Made to feel like you will not succeed outside of Teamtailor, that this job is the best you will ever have. Lack of product development for Enterprise customers, and lack of foresight on the product team on where the market is heading. AE’s don’t receive leads for 30-40 days and are told to make do. Head of Sales in Sweden HQ comes across as extremely unapproachable, and even after masses of people have left, has refused to look into the reason why. Managers in the UK also have their heads buried in the sand re people leaving. Hire and fire culture. Poor head of partnerships who is somehow still kept on the books through dodgy partnerships - 90% of us have never seen a partnership lead from him and his relationships across the board are pretty awful (turning up late to meetings, being rude to partnership leads). Again, kept on because he is good friends with one of the Managers. Partnerships is a huge opportunity gap, if we had someone in partnerships who was willing to work with the AE’s, it would be a game changer. We used to have four teams which provided much better morale. They changed it to a One Team system where you are basically working as an individual contractor with your Manager managing 10-12 people which is extremely stressful. There is no real progression, you can get promoted but that just means a bigger target and a pay rise - but you don't actually progress or build your skills as a sales rep because managers do not have sufficient sales skills + all training is done in house = poor training. We were often just put onto a sales call, asked to pair up and then train each other. The blind leading the blind. There is no structure, ie. this is the Grade you're at, this is how you can get a promotion, and this is where your future lies at Teamtailor. You are absolutely pushed down and made to stay where you are. This is also why so many people have left. It's unfortunate because Teamtailor used to be a great company to work for, I think the lack of structure, management and accountability has really driven it into the ground. They have lost every single rep in the UK bar 4-5 people and those who are on Linkedin saying it's the best time of their life are lying through their teeth/profiting off all the deals that AE's left behind. The way it is now - I would not recommend anyone to join. It’s quite literally beyond belief that they have hired more people. I don’t know what kind of lies they are spinning in interviews but those hired will quickly become disillusioned. For your own peace of mind, the people leaving these reviews are qualified professionals with years of experience, not a ‘bad cohort of employees who didn't fit into our restructure’ as Management will probably try to tell you. The company has lost sales reps who have set insane sales records, who have billed the highest across the entire company in its ten year tenure. And those who have left positive reviews in the past month are full stack developers who are fully remote working in Sweden and have nothing to do with the UK. The whole experience has felt more like a scam with consistent job insecurity, than a job with any kind of career progression. Everybody who has left has felt a collective sense of relief and all I can say is I personally wouldn’t waste time here - if you can move onto something better then definitely do so.

- As other reviews have shown UK has been hiring and firing. - HQ in Sweden seems completely disconnected from UK day to day - Certain managers are completely patronising and totally out of their depth and also never seem to be doing any work? - In spite of this it is the reps that don't achieve 100% that are let go whereas team leads who have consistently had reps underachieve seem to be invincible. Make it make sense? Why is there only accountability for sales reps? - Free for all promotes toxic competition as there are too many reps fighting for the same pool of leads. - Targets have been raised without any sales enablement tools or consistent inbounds. Company making it harder for the reps to achieve targets and receive commissions.