TaskUs Zagreb reviews

2.1

28% would recommend to a friend

(23 total reviews)
avatar

Bryce Maddock

41% approve of CEO

23% positive business outlook

Employees in Zagreb have given TaskUs a rating of 2.1 out of 5 stars, based on 23 company reviews on Glassdoor. This indicates that most employees have an average working experience in Zagreb. The TaskUs employee rating in Zagreb is 45% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

23 reviews
4.0
21 Apr 2026

Nice remote work

Recommend
CEO approval
Business outlook

Pros

They care for the employees, did not ask too much from us and you felt heard and secure. This is one of the best call centres in Croatia.

Cons

Low salary. Recently they lost some projects and there were cut offs.

1.0
15 Apr 2026

Personally Perceived

Recommend
CEO approval
Business outlook

Pros

- salary - working hours - possibility of changing the monthly hours from full to part-time and from part to full-time - opportunity for advancement

Cons

- too much micromanagement - complicating processing due to internal regulations, e.g. multiple departments are involved even though their sole purpose is to forward the problem - misunderstanding of the problem due to lack of qualifications wrong forwarding also due to lack of qualifications - problems that would be solved in one day by enabling direct channel are dragged on for several days and tickets

2.0
19 Mar 2026

A very mixed bag...

Recommend
CEO approval
Business outlook

Pros

*Salary mostly on time *Work from home *Nice coworkers

Cons

*Disorganized and chaotic menagment *Projects shutting down over night without giving agents any notice upfront *Very few solid benefits *High expectations yet low rewards

Viewing 1 - 3 of 23 Reviews

Glassdoor has 19,333 TaskUs reviews submitted anonymously by TaskUs employees. Read employee reviews and ratings on Glassdoor to decide if TaskUs is right for you.