5y
Thank you for taking the time to leave a detailed review here. It is good to know that you are learning a lot from the papers you work on, and that you enjoy the company events. We are sorry to hear about your experience with some of our processes. Many of the points you raise merit exploration and then suitable action.
It is our goal to continuously improve our procedures and technologies to meet the evolving organisational and employee needs - the new HRMS implementation late last year was in this direction and intended to make all processes more open and transparent. More work is being done on this front and you will experience these soon. We are also sorry that you haven't been able to reach HR. The team is working very hard to contact and stay in touch with each of our 3,000 staff members to check in on their wellbeing while we all work remotely. These are unprecedented circumstances and the HR team is doing their best whilst also braving the same home working challenges as everyone else. As a part of being more accessible, an HR Query Management System is being launched. At any time, you can write directly to the Head of HR on shubha.kasi@tnq.co.in for any concern.
We recognise the importance of exercise and breaks while working, and the need to share information, which is why we have initiated events such as virtual Townhalls, and covered these topics. We encourage you to attend the next few company events to learn about everything we are doing.
This has been an extremely challenging yet important time for the scientific publishing domain we are working in - with an influx of research papers from the scientific community, a complete change in operations shifting to working from home, and delivering on time for our global clients. The significant increase in our work at this time is because science is at the forefront of this fight against Covid-19 and our customers trust and depend on us to make these studies available to the scientific community across the world. This is the time when we need to step up as a company and support the scientific community. We want to thank you for your commitment and patience through the transition. If you'd like to have a chat with any of your leaders or speak to the CEO directly with any suggestions you may have, please write to him on abhi@tnq.co.in