My experience working here has been extremely challenging due to the overall work environment and lack of governance structure.
The workplace culture leans towards being highly toxic, with minimal empathy from management when it comes to workload, personal capacity, or employee well-being. There is a significant absence of clearly defined Job Descriptions (JD), which results in employees being assigned excessive and often unrelated responsibilities without proper scope control.
From an ICT perspective, there are noticeable gaps across processes, controls, and overall governance. Many practices are not aligned with established industry frameworks or best practices. Instead, teams tend to operate based on legacy habits or “the way things have always been done,” rather than structured, risk-based approaches.
Additionally, collaboration can be difficult, especially when working with teams that are resistant to change or improvement. This creates inefficiencies and slows down progress, particularly in areas that require modernization or alignment with current standards.
Overall, the organization has potential, but significant improvements are needed in leadership mindset, process maturity, and adoption of proper frameworks to create a healthier and more effective working environment
