TDCX Reviews

3.5

64% would recommend to a friend

(5,856 total reviews)
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Laurent Junique

77% approve of CEO

58% positive business outlook

TDCX has an employee rating of 3.5 out of 5 stars, based on 5,856 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TDCX employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

6K reviews
1.0
16 Apr 2023

Worst company ever worked at

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

No Pros for this company.

Cons

I wanted to share my experience working here, and unfortunately, it has not been a positive one. Recently, the company laid off employees without any form of compensation, which has caused a great deal of stress and uncertainty among the staff. The way the layoffs were handled was extremely unprofessional and left many employees feeling undervalued and disrespected. To make matters worse, the company has started requesting that we take on responsibilities that are not part of our job descriptions. This puts an added burden on already stressed employees who are trying to navigate the challenges of the current work environment. It is not fair to expect employees to do work that they are not compensated for, especially in light of the recent layoffs. Overall, I would not recommend TDCX as a place to work. The company's actions have shown a lack of respect for its employees and their well-being. It is clear that the company's priorities lie elsewhere, and the employees are merely a means to an end. I would encourage anyone considering working for this company to think twice before accepting a position.

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TDCX Response
3y
Thank you for the review and we are sorry that you didn’t have a great experience. We value every employee opinion a lot and we'll make sure to look into this with more detailed information. We have many communication channels available including TDCX Employee Directory and Flash Pulse where we keep all information confidential. Otherwise, please do not hesitate to reach out to tdcxsg.feedback@tdcx.com at your convenience so we can chat and find out more. *By sending us an email to tdcxsg.feedback@tdcx.com, you agree that you have given TDCX (SG) Pte. Ltd. permission to contact you via your email address to address your concern.*
1.0
23 Jul 2020
Recommend
CEO approval
Business outlook

Pros

TDCX is creating shiny image for his clients and for the world inside. Once you step in all this illusion disappear.

Cons

The core values of the company are just for PR as every video or article they put in the media. If the company was spending more money on making the employer feel good at the workplace than self advertisement, this might be a great company. What you see is NOT what you get. The management is manipulating people on a very subtle level, convincing you to sign documents, which later will be only for the benefit of the company. Management is playing with the terms, laws just for they own advantages. Don't expect that if something happens this company will care for you. You will just be substituted. 0 values for human values. And if you want to be a modern slave in this digital environment, go for it! Most of the reviews you are reading are fake, because they are convincing their employees to do it. And sure, they don't won't to loose their jobs!

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TDCX Response
4y
Thank you for the honest review. We appreciate your effort in bringing this matter to our attention and we are deeply sorry to hear about your less-than-pleasant experience. TDCX will continue to stay true to its mission of accelerating careers while making sure that employee happiness is a top priority. Again, we are deeply sorry about your experience, and we will relay this valuable feedback to the appropriate team. Please feel free to reach out via private message on our social media channels so we can discuss your concern and assist you more.
1.0
25 Oct 2021
Recommend
CEO approval
Business outlook

Pros

- Office looks good but working remotely due to Covid-19 - Some colleagues are nice and they are the main sources of support - No need for OTs usually - Starting pay is decent

Cons

- Definitely not a sales job but the director likes to emphasize it is even though it's mainly a customer support role - KPIs are nearly impossible to attain, causing most employees to resign, resulting in a high turnover rate and hence they are always hiring - The company aims to replace and not to nurture - AUX codes are strictly abided to (lunch 45mins, break 30mins) - Almost zero compassion and empathy from Team Leads, mainly because they lack experience and also this company is so KPI-driven that it neglects its employees - Decent starting pay stated above but low progression and pay increment - Doesn't respond to feedback from employees. For example, the Director has a monthly Q&A session with everyone but the questions were hand-picked by him previously and his answers are always generic which provide no value but does it anyway just to show he "cares"

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TDCX Response
4y
Thank you for taking the time to write. We’re always trying to improve and that’s why we appreciate your feedback. Thanks for joining us on this journey. We hope you can send us a message on our official social media channels so we can address your concern.
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Glassdoor has 6,459 TDCX reviews submitted anonymously by TDCX employees. Read employee reviews and ratings on Glassdoor to decide if TDCX is right for you.