Does Synchrony pay their employees well?

According to anonymously submitted Glassdoor reviews, Synchrony employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Synchrony. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Synchrony?

79% of Synchrony employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Synchrony 4.2 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Synchrony?

Customer Service Representative (315) , Customer Service Representative (CSR) (88) , Senior Analyst (58) , Collections Representative (56) , Manager (52) , Senior Customer Service Representative (45) , Analyst (40) , Collections Specialist (32) , Vice President (30) , Fraud Specialist (29) , Assistant Vice President (26) , Bilingual Customer Service Representative (26) , Senior Representative (25) , Intern (24) , Software Engineer (22)

What are the pros of working at Synchrony according to real employee reviews?

"Also great benefits and 401k" ((in 344 reviews)); "Very flexible and good work life balance" ((in 201 reviews)); "1. Pay is great." ((in 121 reviews)); "Great people and very helpful" ((in 106 reviews)); "Management is good and listens" ((in 93 reviews))

What are the cons of working at Synchrony according to real employee reviews?

"Managers do not take feedback seriously unless it's good feedback." ((in 48 reviews)); "They show alot of favoritism." ((in 20 reviews)); "Limited growth opportunities for staff" ((in 14 reviews)); "Sometimes there is politics involved." ((in 10 reviews)); "The project managers on this team are highly proficient, professional, and a real asset to the team." ((in 3 reviews))

What are employees saying about Synchrony redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Synchrony redundancy and their outlook for job security at Synchrony in 2026.

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Synchrony

Synchrony Reviews

4.1

79% would recommend to a friend

(2,550 total reviews)

Brian Doubles

90% approve of CEO

76% positive business outlook

Synchrony has an employee rating of 4.1 out of 5 stars, based on 2,550 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Synchrony employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

3K reviews

5.0

26 Jun 2026

Decent pay but entry-level work can be stressful

Senior specialist client affairs

Recommend

CEO approval

Business outlook

Pros

Great place to work decent pay

Cons

Sometimes entry level work can be stressful

5.0

18 Jun 2026

Great management and coworkers, but long hours are tiring

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Management, compensation is good. Your coworkers, the best

Cons

Long hours of work although paid but still your tiredness is important

5.0

17 Jun 2026

Supportive team and stable job, but pay lags behind

25,000

Recommend

CEO approval

Business outlook

Pros

Stable job, good training, supportive team, and consistent schedule for agents handling financial accounts.

Cons

Salary increases didn't keep pace with the workload and performance expected over time.

Viewing 1 - 3 of 2,550 Reviews

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Jobs at Synchrony

Physical Security Intelligence Operations Analyst

AVP, Authentication Analytics & Strategy

AVP, Credit Model Development

Chicago, IL

US$100K - US$170K /yr

(Employer provided)

View job

AVP, Data Loss Prevention Engineer

Alpharetta, GA

US$100K - US$170K /yr

(Employer provided)

View job