Does Swinton Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Swinton Insurance employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Swinton Insurance. This rating has been stable over the past 12 months.

How satisfied are employees working at Swinton Insurance?

47% of Swinton Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swinton Insurance 3.2 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Swinton Insurance?

Customer Service Associate (49) , CSA (30) , Sales Executive (24) , Customer Service Representative (23) , CSA - Customer Service Associate (18) , Manager (15) , Customer Service Manager (11) , Branch Manager (10) , CSM (9) , Customer Service (9) , Sales Associate (9) , Customer Service Advisor (7) , Insurance Agent (6) , Customer Service Agent (5) , Analyst (4)

What are the pros of working at Swinton Insurance according to real employee reviews?

"Great people and place to work" ((in 54 reviews)); "staff are great and are from different backgrounds." ((in 20 reviews)); "Great colleagues who worked hard and are fun to know" ((in 19 reviews)); "Training here is really good" ((in 17 reviews)); "Good office and facilities in the building" ((in 10 reviews))

What are the cons of working at Swinton Insurance according to real employee reviews?

"Poor management, call centre not experts" ((in 26 reviews)); "In terms of progression all managers have been recruited externally not from within and that says it all" ((in 20 reviews)); "Bonus is £0." ((in 13 reviews)); "Poor pay" ((in 10 reviews)); "The bullying is rife and upper management were either unaware or in denial." ((in 10 reviews))

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Swinton Insurance

Part of Atlanta Group

Swinton Insurance Reviews

3.2

47% would recommend to a friend

(502 total reviews)

Emma Rawlinson

64% approve of CEO

40% positive business outlook

Ratings by category

3.5

Diversity and inclusion

3.2

Work/Life balance

2.9

Culture and values

2.9

Compensation and benefits

2.9

Career opportunities

2.6

Senior management

Swinton Insurance has an employee rating of 3.2 out of 5 stars, based on 502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swinton Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

502 reviews

4.0

9 May 2026

I enjoyed my time and the people I worked with were fun

Sales

Recommend

CEO approval

Business outlook

Pros

Great office location in centre and big company

Cons

Not much progression in the company when I was there

1.0

28 Apr 2026

Just awful

Credit controller

Recommend

CEO approval

Business outlook

Pros

Walking out the door every night!

Cons

Poor pay Micromanagement Awful call centre atmosphere

3.0

29 Jan 2026

Toxic

Customer service representative

Recommend

CEO approval

Business outlook

Pros

The location was nice enough

Cons

Not worth it with toxic staff and management

Viewing 1 - 3 of 502 Reviews

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I enjoyed my time and the people I worked with were fun

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Toxic

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