High turnover rate, terrible management, they do not gain you in the field (there is a week long class) but as far as actually carrying for individuals, they just toss you in and you basically have to figure it out for yourself. You are told they offer insurance after 90 days, but it's not, it's a discount plan that you have to pay for and so it cost just as much if you paid out of pocket without insurance. You are offered a bonus after 90 days, it takes almost a year of bugging then to finally get it. You aren't allowed to protect yourself from violent individuals. You have to call 911 because the managers don't answer their phones or return text. If you walk away (outside) or lock yourself in the office for saftey, you can get written up or fired. If you don't fit in their clique, they year you poorly and look for trains to get you in trouble or they will sit down the entire shift and have you do all the work. If a client lies and accuses you of misconduct (coworkers too), they will take their word without reviewing cameras or talking with others/witnesses and you will be suspended or fired. This company is so backwards they cannot keep employees (always lose the most people when it's time for your bonus or a raise). Most do not show compassion for the people they should be helping and the company is OK with that for the most part. Overnight staff beverages sleeps the entire shift out sits issues and gets high while they should be working - if they are family (a lot of nepotism goes on) or close friends of the managers, they are ok with that behavior. Oh, and even if you're incredibly sick, don't call in, just work or that'll get you fired too - even with a DR note, Covid is no exception. I could write pages and pages but this should give you an idea.
